Author Topic: Web agent slows Steam downloads  (Read 2009 times)

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Offline usul

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Web agent slows Steam downloads
« on: May 15, 2019, 04:58:58 PM »
Hi,

With Web agent activated, my downloading speed on Steam falls to 35 MB/s instead of 60-80 MB/s without it. CPU usage is also high, more than 40% for the Avast process.
I repaired the installation and excluded the Steam downloading directory from scanning, without any changes.

Any suggestions ?

My configuration:
Avast free edition 19.4.2374 - 190515-2
Windows 7 64bit Pro
Intel Core i7-4790K
16 GB RAM
SSD Samsung 850 Evo 250 GB (System)
SSD Samsung 840 Evo 1 TB (Steam)


Offline Asyn

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Re: Web agent slows Steam downloads
« Reply #1 on: May 15, 2019, 05:02:17 PM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline usul

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Re: Web agent slows Steam downloads
« Reply #2 on: May 15, 2019, 05:05:36 PM »
No other security software.
Avast is the only AV I installed on this machine.

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline usul

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Re: Web agent slows Steam downloads
« Reply #4 on: May 15, 2019, 06:05:24 PM »
I tried the workaround, it improves cpu usage (15-20%), but not so much downloading speed (+5MB/s).
As for hard drive bottleneck, I'm doubtful of this explanation, since I think I have some margin with an SSD.

Offline Be Secure

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Re: Web agent slows Steam downloads
« Reply #5 on: May 16, 2019, 04:16:00 AM »
Go to Menu>Settings>Troubleshooting>scroll down to OPEN OLD SETTINGS>Components>Web Shield>Uncheck Use intelligent stream Scanning
And add the  URL to Exclusions under webshield.

Note: By doing this it will reduce the overall protection.
« Last Edit: May 16, 2019, 04:26:43 AM by Be Secure »
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
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