I was recently charged again for one of my Avast subscriptions, after a couple of months ago I unsubscribed from all three. I went to check and see if I had missed something, but from my view and knowledge it looks like they are all still under the Expiring status. So I went to request a refund. They wanted an Order ID which was supposed to be sent to me in an email after the charge. I do not think I ever received this email. So I clicked on "Forgot Order Id" and entered in the proper email address attached to the account and the last 4 digits of my card that was charged. However, I do pay through paypal so I was wondering if that would effect this. On top of that, the other two prompts on the page said last 5 digits of my card, while the input box said 4 and would not allow me to enter more than 4 numbers. I tried multiple times only to continue receiving "invalid information" on the next page. Every other option to contact and work my way around this keeps leading me back to the same problem. I don't have the $50 to waste so I am becoming increasingly more frustrated and am thinking about contacting my card company. Any ideas how I can find my Order Id? Any way to actually contact someone you can talk directly to about the problems you're having? Avast is extremely lacking in the support and contact department.
