Author Topic: Free licence of Avast expired, unable to re-activate  (Read 964 times)

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Offline jaje

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Free licence of Avast expired, unable to re-activate
« on: May 26, 2019, 09:52:40 PM »
Hello,
As title says, I cannot re-activate the licence of Avast Free anymore, I used to be able to do so in the past by re-activating and select free version. Did I miss something? New Avast rule that is free only for 2 years and then you're forced to buy? How can I re-activate for another 2 years?

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Offline schmidthouse

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Offline jaje

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Re: Free licence of Avast expired, unable to re-activate
« Reply #2 on: May 26, 2019, 10:23:10 PM »
Thank you but exactly that link I saw before posting the issue here. This is what its appear to me instead:

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Offline DavidR

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Re: Free licence of Avast expired, unable to re-activate
« Reply #3 on: May 26, 2019, 11:36:48 PM »
Since you have AIS it isn't so simple as you say "I cannot re-activate the licence of Avast Free anymore." 

First have to have to go through the process to Uninstall AIS, during this process you should get the option to revert to avast free.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.7.2388 (build: 19.7.4674.526)/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline BWhit

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Re: Free licence of Avast expired, unable to re-activate
« Reply #4 on: May 27, 2019, 02:21:02 PM »
Hi jaje,

Please see the "Switch back to Avast Free Antivirus" section of this support article if you need step-by-step instructions for how to perform the process DavidR described.

Offline jaje

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Re: Free licence of Avast expired, unable to re-activate
« Reply #5 on: May 27, 2019, 09:23:06 PM »
That's why..Thank you, I'll try it.
“I choose a lazy person to do a hard job. Because a lazy person will find an easy way to do it.” - Bill Gates

Offline DavidR

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Re: Free licence of Avast expired, unable to re-activate
« Reply #6 on: May 27, 2019, 09:50:12 PM »
You're welcome.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.7.2388 (build: 19.7.4674.526)/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline Some Random Dude

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Re: Free licence of Avast expired, unable to re-activate
« Reply #7 on: June 15, 2019, 08:37:53 AM »
Hello.

I have a similar issue, but I'm running Avast Free Antivirus, not Internet Security. My free license has expired and I'm stuck with all the notifications about renewing it.

I get this in the license menu:




Offline Asyn

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Offline Some Random Dude

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Re: Free licence of Avast expired, unable to re-activate
« Reply #9 on: June 16, 2019, 12:11:11 PM »
Been there, done that. And now the screen that I see is what I linked above. Something went wrong.

Offline DavidR

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Re: Free licence of Avast expired, unable to re-activate
« Reply #10 on: June 16, 2019, 03:12:43 PM »
Been there, done that. And now the screen that I see is what I linked above. Something went wrong.

I believe I have seen a work around in the forums, I can't recall the topic:
Try going to the Control Panel > Programs & Features > Avast Antivirus > Change, I believe that it was in this screen that there is an Activate button.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.7.2388 (build: 19.7.4674.526)/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline Some Random Dude

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Re: Free licence of Avast expired, unable to re-activate
« Reply #11 on: June 18, 2019, 07:42:26 AM »
I'm afraid I don't see any such button:


Offline mchain

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Re: Free licence of Avast expired, unable to re-activate
« Reply #12 on: June 19, 2019, 06:44:24 PM »
I believe you've to click the CHANGE button to see what DavidR is talking about.

While you are there CHANGE the default install option to CUSTOM, change it from Recommended Protection, select only what you require, i.e., File Shield, Behavior Shield, Web Shield, Mail Shield, and anything else you think you need.  Deselect what you don't and what you don't want to pay for.
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Offline schmidthouse

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Re: Free licence of Avast expired, unable to re-activate
« Reply #13 on: June 19, 2019, 07:56:38 PM »
I believe you've to click the CHANGE button to see what DavidR is talking about.

While you are there CHANGE the default install option to CUSTOM, change it from Recommended Protection, select only what you require, i.e., File Shield, Behavior Shield, Web Shield, Mail Shield, and anything else you think you need.  Deselect what you don't and what you don't want to pay for.

As well as not receive adds for components you have not installed.

My experience to date, running Avast Premier with "only" the components I want installed (via CUSTOM INSTALL) is that I have not and do not receive adds for components not installed.
I can't speak to anyone else's experience. :)
« Last Edit: June 19, 2019, 07:58:29 PM by schmidthouse »
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.7.2388 /VS 5.02(WC)/ASB/Mbam 4/Secureline b. 5.4/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.8.2391 /VS 5.02(WC)/ASB beta/Secureline b 5.4/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2000)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
<LAYERED SECURITY SOFTWARE PROTECTION ALL>