Author Topic: Can't unsubscribe from free trial?  (Read 581 times)

0 Members and 1 Guest are viewing this topic.

Offline Eddii

  • Newbie
  • *
  • Posts: 1
Can't unsubscribe from free trial?
« on: May 30, 2019, 12:06:24 AM »
I went to the my.avast portal, and it tells me that there isn't a license. But the program shows the license for the trial period.

Can anyone help?

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 60372
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Can't unsubscribe from free trial?
« Reply #1 on: May 30, 2019, 07:12:19 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
Windows 8.1 [x64] - Avast PremSec 19.7.2388.BC - CC 5.61 - EEK - Firefox ESR 60.8 [NS/AOS/uBO] - TB 60.8 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BWhit

  • Avast team
  • Sr. Member
  • *
  • Posts: 271
Re: Can't unsubscribe from free trial?
« Reply #2 on: May 30, 2019, 02:57:46 PM »
Eddii,

I have sent you a PM now asking you for some additional information in order to track down the trial license. Please don't post anything here (but reply to the PM) - this is a public forum and the information would be accessible to anyone.