Author Topic: Can't unsubscribe from free trial?  (Read 2031 times)

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Offline Eddii

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Can't unsubscribe from free trial?
« on: May 30, 2019, 12:06:24 AM »
I went to the my.avast portal, and it tells me that there isn't a license. But the program shows the license for the trial period.

Can anyone help?

Offline Asyn

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Re: Can't unsubscribe from free trial?
« Reply #1 on: May 30, 2019, 07:12:19 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BWhit

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Re: Can't unsubscribe from free trial?
« Reply #2 on: May 30, 2019, 02:57:46 PM »
Eddii,

I have sent you a PM now asking you for some additional information in order to track down the trial license. Please don't post anything here (but reply to the PM) - this is a public forum and the information would be accessible to anyone.