Core Shields OFF After Updates

[larrymcg]

Using Avast Free 19.5.2378 (build 19.5.4444.500) on Win10 Pro for several years.  After the last two Avast updates Avast starts up with the 4 core shields turned OFF.  Doesn't seem right to me.  They were on before the update.

Suggestions?

-- Larry

[schmidthouse]

Reboot a couple more times, see if it helps

I've seen this on my installations at times however a few reboots and all was resolved for me.

[bob3160]

If that doesn't work,

Repair & Clean Install of Avast https://goo.gl/t7aJGq
Repair Avast:
Open the Avast User Interface > Menu > Settings > Troubleshooting > Repair App. > Restart the Computer or,
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

[larrymcg]

This seems to have rectified itself with various updates of Avast.

[mchain]

@ larrymcg, 

Sometimes using the gui update and downloading your update via the online Update button will result in glitches in internet connection and affect how the online install works out. 

I suggest downloading and saving a copy of the full offline installation file from here:  https://forum.avast.com/index.php?topic=227342.0

You can always run the full installation file on top of the avast program already in place (Install-over-the-top).  There are fewer issues when done this way.