Author Topic: smart scan stuck  (Read 6487 times)

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Offline bryanh1231

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smart scan stuck
« on: June 02, 2019, 07:12:59 AM »
Smart scan is stuck at 75% on checking browser.  If I try to close the program it will hang.

Free Avast version 19.5.2378 build 19.5.4444.501
Running on Win 10 Pro 1809 OS build 17763.437

Offline Be Secure

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Re: smart scan stuck
« Reply #1 on: June 02, 2019, 07:15:37 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
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Offline bryanh1231

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Re: smart scan stuck
« Reply #2 on: June 05, 2019, 03:20:17 PM »
The repair fixed my issue.  Thank you

Offline mchain

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Re: smart scan stuck
« Reply #3 on: June 06, 2019, 07:38:45 PM »
The repair fixed my issue.  Thank you
;D  How did you install the original copy?
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline schmidthouse

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Re: smart scan stuck
« Reply #4 on: June 06, 2019, 08:22:26 PM »
The repair fixed my issue.  Thank you
;D  How did you install the original copy?

As a Repair requires a 'Reboot' I wonder??
I have cleared/resolved many quirks with Avast over the last few years by simply Rebooting.
Just saying :)