Author Topic: smart scan stuck  (Read 4168 times)

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Offline bryanh1231

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smart scan stuck
« on: June 02, 2019, 07:12:59 AM »
Smart scan is stuck at 75% on checking browser.  If I try to close the program it will hang.

Free Avast version 19.5.2378 build 19.5.4444.501
Running on Win 10 Pro 1809 OS build 17763.437

Offline Be Secure

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Re: smart scan stuck
« Reply #1 on: June 02, 2019, 07:15:37 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
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Offline bryanh1231

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Re: smart scan stuck
« Reply #2 on: June 05, 2019, 03:20:17 PM »
The repair fixed my issue.  Thank you

Offline mchain

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Re: smart scan stuck
« Reply #3 on: June 06, 2019, 07:38:45 PM »
The repair fixed my issue.  Thank you
;D  How did you install the original copy?
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline schmidthouse

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Re: smart scan stuck
« Reply #4 on: June 06, 2019, 08:22:26 PM »
The repair fixed my issue.  Thank you
;D  How did you install the original copy?

As a Repair requires a 'Reboot' I wonder??
I have cleared/resolved many quirks with Avast over the last few years by simply Rebooting.
Just saying :)
???HP ENVY 15K LT W10 Pro 21H1 64Bit/750GB HD/16GB Ram/Avast Premium 21.9.2493b/Secureline VPN v.5.12.5699b/ADU v.21.3b/ASB v.94.0b/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/WD/ADU v.21.3b/SANDBOXIE/MailWasherPRO/HotSpot Shield
     
RIP*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE