Author Topic: Unable to Get Data From Phone  (Read 6950 times)

0 Members and 1 Guest are viewing this topic.

Offline cairatticd

  • Newbie
  • *
  • Posts: 1
Unable to Get Data From Phone
« on: January 16, 2018, 02:31:02 AM »
Over the last week when I try to get data from my phone all I get is a partial list of the contacts, no SMS or call info.  Older data requests from weeks ago are also only showing a partial list of contacts.  Everything worked fine last week.

Offline ffaradyc

  • Newbie
  • *
  • Posts: 1
Re: Unable to Get Data From Phone
« Reply #1 on: January 29, 2019, 07:08:45 AM »
Same on my phone, any fix on my.avast.com?

Offline richard302

  • Newbie
  • *
  • Posts: 1
Re: Unable to Get Data From Phone
« Reply #2 on: January 29, 2019, 08:12:39 AM »
Same problem......very frustrating.  Cannot find answer.

Offline diskoxp84

  • Newbie
  • *
  • Posts: 6
Re: Unable to Get Data From Phone
« Reply #3 on: February 07, 2019, 01:55:05 PM »
I have same problem.. Any support please?

Offline Vaclav7

  • Newbie
  • *
  • Posts: 2
Re: Unable to Get Data From Phone
« Reply #4 on: February 14, 2019, 08:35:29 AM »
the same problem now, unable to chose option SMS, CALL info - shown only CONTACT option
« Last Edit: February 14, 2019, 08:37:58 AM by Vaclav7 »

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Unable to Get Data From Phone
« Reply #5 on: February 14, 2019, 08:46:50 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Vaclav7

  • Newbie
  • *
  • Posts: 2
Re: Unable to Get Data From Phone
« Reply #6 on: February 14, 2019, 08:57:15 AM »
Thank you.
I will want refund money.  >:(

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Unable to Get Data From Phone
« Reply #7 on: February 14, 2019, 08:58:35 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline woodser1765

  • Jr. Member
  • **
  • Posts: 23
Re: Unable to Get Data From Phone
« Reply #8 on: June 15, 2019, 06:08:08 AM »
Why allow Google to dictate how your product works? What ever happened to free enterprise?
I see no value from Google forcing you to remove this feature unless they are planning to release this type of product.