Author Topic: ISSUE: Win 10 doesn't boot after using CleanUp  (Read 1812 times)

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Offline doudamangalover

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ISSUE: Win 10 doesn't boot after using CleanUp
« on: June 05, 2019, 01:14:54 AM »
Hi !

Please help me I am desperate.
I installed Avast cleanup two days earlier and used the put applications to sleep on startup option.
I didn't think that they would suggest putting the startup file to sleep and so I just put what they recommended me to sleep.

Ever since then, I hadn't been able to open Windows , my computer is just a black screen.
I can't restore I can 't reinitialize I can't do anything !!

Please help !

Offline Stellarman

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Re: ISSUE: Win 10 doesn't boot after using CleanUp
« Reply #1 on: June 05, 2019, 01:41:19 PM »
Hi !

Please help me I am desperate.
I installed Avast cleanup two days earlier and used the put applications to sleep on startup option.
I didn't think that they would suggest putting the startup file to sleep and so I just put what they recommended me to sleep.

Ever since then, I hadn't been able to open Windows , my computer is just a black screen.
I can't restore I can 't reinitialize I can't do anything !!

Please help !

Hi,

we really apologize for the inconveniences however there is not much I could do for you here.

Please contact our support and they will take care about your problem: https://support.avast.com/en-ww/contact/

Thank you.