Author Topic: [SOLVED] Devices missing in My Avast account  (Read 581 times)

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Offline jvlerks

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[SOLVED] Devices missing in My Avast account
« on: June 10, 2019, 06:14:59 PM »
Hi All,
Since today (June 10, 2019) I am missing all my mobile Android devices in my Avast account.
I'm using Avast Mobile Security Free inclusive Anti-Theft.
When one of my devices is stolen or lost it is impossible for me to block the device anymore.
What's happening?
« Last Edit: June 11, 2019, 01:53:08 PM by jvlerks »

Offline massimo.dragoni

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Re: Devices missing in My Avast account
« Reply #1 on: June 11, 2019, 08:46:22 AM »
Same here, and I have a PAID account.

There are many messages like this, and it's a very serious problem than should be fixed asap by Avast.

Max

Offline BWhit

  • Avast team
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Re: Devices missing in My Avast account
« Reply #2 on: June 11, 2019, 12:23:06 PM »
Our development team report that issue with Anti-theft not working correctly, and linked Android devices not displaying on the Avast Account site has now been resolved. We are sorry for any inconvenience caused during this time.

Offline jvlerks

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  • Posts: 39
Re: Devices missing in My Avast account
« Reply #3 on: June 11, 2019, 01:52:09 PM »
@BWhit: THNX to the development team . It looks like everything is running normally now.