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Author Topic: [SOLVED] Devices missing in My Avast account  (Read 2133 times)

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Offline jvlerks

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  • Posts: 50
[SOLVED] Devices missing in My Avast account
« on: June 10, 2019, 06:14:59 PM »
Hi All,
Since today (June 10, 2019) I am missing all my mobile Android devices in my Avast account.
I'm using Avast Mobile Security Free inclusive Anti-Theft.
When one of my devices is stolen or lost it is impossible for me to block the device anymore.
What's happening?
« Last Edit: June 11, 2019, 01:53:08 PM by jvlerks »
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Offline massimo.dragoni

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Re: Devices missing in My Avast account
« Reply #1 on: June 11, 2019, 08:46:22 AM »
Same here, and I have a PAID account.

There are many messages like this, and it's a very serious problem than should be fixed asap by Avast.

Max
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Offline BWhit

  • Avast team
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  • Posts: 273
Re: Devices missing in My Avast account
« Reply #2 on: June 11, 2019, 12:23:06 PM »
Our development team report that issue with Anti-theft not working correctly, and linked Android devices not displaying on the Avast Account site has now been resolved. We are sorry for any inconvenience caused during this time.
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Offline jvlerks

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Re: Devices missing in My Avast account
« Reply #3 on: June 11, 2019, 01:52:09 PM »
@BWhit: THNX to the development team . It looks like everything is running normally now.
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