Author Topic: contacting customer support without order number  (Read 2423 times)

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Offline welshy46

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contacting customer support without order number
« on: June 15, 2019, 02:46:28 PM »
Hi can anyone tell me how to contact customer support. I cannot fill out the online form as I don't have the order email anymore.

Online mchain

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Re: contacting customer support without order number
« Reply #1 on: June 15, 2019, 05:27:34 PM »
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
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Offline Asyn

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Re: contacting customer support without order number
« Reply #2 on: June 16, 2019, 05:35:36 AM »
Hi can anyone tell me how to contact customer support. I cannot fill out the online form as I don't have the order email anymore.
Just enter/use 00000000 and explain it in your request.
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