Author Topic: Video Downloader Not Working  (Read 5893 times)

0 Members and 3 Guests are viewing this topic.

Offline Adam H

  • Quality Assurance Software Tester
  • Avast team
  • Newbie
  • *
  • Posts: 16
Re: Video Downloader Not Working
« Reply #15 on: August 13, 2019, 05:14:07 PM »
Please, update the Video Downloader extension to latest 1.4.259 version and if the problem still persists, feel free to contact us.
Thank you so much for being with us.
Adam H

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 42310
  • 59 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Video Downloader Not Working
« Reply #16 on: August 13, 2019, 05:19:21 PM »
Videos with music in them still do not work :(
Worked for me after update and a system restart.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Doomotron

  • Newbie
  • *
  • Posts: 10
Re: Video Downloader Not Working
« Reply #17 on: August 23, 2019, 02:56:51 AM »
Yep, this seems to be fixed!  :D  Let's hope it doesn't glitch again.

Offline nickhauer22

  • Newbie
  • *
  • Posts: 1
Re: Video Downloader Not Working
« Reply #18 on: November 08, 2019, 05:30:02 AM »
I'm not getting the option to download from Youtube at all.

Offline Cristina G

  • Avast team
  • Newbie
  • *
  • Posts: 10
Re: Video Downloader Not Working
« Reply #19 on: November 08, 2019, 11:46:33 AM »
Hello, Nick!
Thank you for your report! To investigate the issue we will need more information. Can you help me, please?

Diagnostic info.

Steps:
1. Open the browser and click on the menu icon (3 dots)
2. Click on "Help and About Avast Secure Browser" and then "About Avast Secure Browser"
3. Click on "Diagnostic Information" (this will open a pop-up window)
4. Click the "COPY TO CLIPBOARD" button to capture the information and paste it here.

Thank you!

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 42310
  • 59 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Video Downloader Not Working
« Reply #20 on: December 12, 2019, 03:43:56 PM »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq