Author Topic: Video Downloader Not Working  (Read 15456 times)

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Offline chris..

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Re: Video Downloader Not Working
« Reply #30 on: November 15, 2020, 03:07:56 PM »
hi Hazard2 & Bob
Quote
I no longer have the video downloader icon  don't appearing in the browser
In the "Video Downloader" v2.3.107 extension details, try to disable "allow in toolbar" and then re-enable it.
In my case the icon at the top is displayed again  ;)
First you have to be able to get version 2.3.107 which for me isn't currently available.
Sorry , as far I'm concerned , I have it
that's why I specify in my message that I need to have this version....the manual update doesn't work for you?
« Last Edit: November 15, 2020, 03:23:54 PM by chris.. »

Offline bob3160

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Re: Video Downloader Not Working
« Reply #31 on: November 15, 2020, 03:33:36 PM »
I'm still on version 104 and it doesn't update.
I's currently being discussed in the Slack forum.
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Offline chris..

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Re: Video Downloader Not Working
« Reply #32 on: November 15, 2020, 03:37:25 PM »
ok, I hope this will allow you to update soon

let's wait for other returns here because even with version 2.3.107 , the icon was not present on the top right, it was necessary to do what I pointed out #28
« Last Edit: November 15, 2020, 03:40:48 PM by chris.. »

Offline Asyn

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Re: Video Downloader Not Working
« Reply #33 on: November 15, 2020, 05:41:02 PM »
I'm still on version 104 and it doesn't update.
Confirmed, same here.
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Offline wizard6733

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Re: Video Downloader Not Working
« Reply #34 on: November 24, 2020, 09:58:45 PM »
I'm running Avast Secure Browser version 86.1.6739.112 with video downloader 2.3.107 on a Acer Predator laptop with win 10 version 1909. I've tried toggling the video downloader off and on...restarting the browser and the computer and i cant get it to show the youtube icon or the green download above the video screen in youtube videos. I have the same version of windows 10 and browser Version 86.1.6938.199  and video downloader version 2.3.107 on my desktop computer and it works fine so i'm sure it isn't the videos i'm trying to download off of youtube being blocked or it would block on both computers....any suggestions??? I cant seem to update the browser version on the Acer laptop to the one i have on my desktop (the laptop says my browser is up to date)

Offline bob3160

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Re: Video Downloader Not Working
« Reply #35 on: November 24, 2020, 10:10:11 PM »
It's working on Window 10 20H2
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Offline rereke

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Re: Video Downloader Not Working
« Reply #36 on: November 25, 2020, 09:36:29 PM »
This is very strange. I downloaded some YT vids at 11.30am yesterday. When I came back to download some more at 6.30pm (this is all NZ time) the video downloader was no longer working. Nor was it working on the videos I downloaded successfully earlier in the morning. Yet I was already on the latest version of the browser both times (86.1.6938.199) as the browser updated the day before (according to my control panel), and I was also already running version 2.3.107 of the downloader.

It still works fine on dailymotion, just not on YT. My guess is YT did something in that six hour window to stop the downloader from working. I've had no updates in that period (windows, graphics, nothing....) that could have interfered.

Running windows 10 1909 (2004/20H2 id blocked due to audio driver incompatibility) & windows defender.

Offline bob3160

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Re: Video Downloader Not Working
« Reply #37 on: November 25, 2020, 09:47:58 PM »
This is very strange. I downloaded some YT vids at 11.30am yesterday. When I came back to download some more at 6.30pm (this is all NZ time) the video downloader was no longer working. Nor was it working on the videos I downloaded successfully earlier in the morning. Yet I was already on the latest version of the browser both times (86.1.6938.199) as the browser updated the day before (according to my control panel), and I was also already running version 2.3.107 of the downloader.

It still works fine on dailymotion, just not on YT. My guess is YT did something in that six hour window to stop the downloader from working. I've had no updates in that period (windows, graphics, nothing....) that could have interfered.

Running windows 10 1909 (2004/20H2 id blocked due to audio driver incompatibility) & windows defender.
Just checked and as you can see, it's working here.

You might want to try restarting your computer.
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Offline rereke

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Re: Video Downloader Not Working
« Reply #38 on: November 25, 2020, 10:31:54 PM »
A restart has not helped. I just searched the video you used in your example and it does not work for me, even if it does work for you. As I said, it was functioning fine on exactly the same browser and extension version yesterday AM but not yesterday PM or today. Perhaps another browser extension has updated that is interfering, as I make a habit of checking for extension updates each browsing session. The only other thing to change was an apparent line drop out, as I see my IP has changed. My router log shows this happened within that 6hr window. I doubt that could be the cause though...

Offline bob3160

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Re: Video Downloader Not Working
« Reply #39 on: November 25, 2020, 10:39:03 PM »
Is the video downloader extension still 2.3.107?
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Offline rereke

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Re: Video Downloader Not Working
« Reply #40 on: November 25, 2020, 11:49:11 PM »
@bob3160 - Yes still 2.3.107, as it was for both my browsing sessions yesterday when it was, then wasn't working. It's been on that version for a week or maybe longer. I tried disabling and enabling it, but no effect. The greeen bar does not appear to select the size to download, and the toolbar icon remains greyed out. It is still functioning normally on Dailymotion, just not Youtube (for me anyway).

Offline bob3160

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Re: Video Downloader Not Working
« Reply #41 on: November 25, 2020, 11:55:32 PM »
I've notified Avast. Let's see if that helps. (tomorrow)
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Offline rereke

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Re: Video Downloader Not Working
« Reply #42 on: November 26, 2020, 12:00:29 AM »
I'm running Avast Secure Browser version 86.1.6739.112 with video downloader 2.3.107 on a Acer Predator laptop with win 10 version 1909. I've tried toggling the video downloader off and on...restarting the browser and the computer and i cant get it to show the youtube icon or the green download above the video screen in youtube videos. I have the same version of windows 10 and browser Version 86.1.6938.199  and video downloader version 2.3.107 on my desktop computer and it works fine so i'm sure it isn't the videos i'm trying to download off of youtube being blocked or it would block on both computers....any suggestions??? I cant seem to update the browser version on the Acer laptop to the one i have on my desktop (the laptop says my browser is up to date)

I'm also having problems with my video downloader on Youtube running browser version 86.1.6938.199 and downloader version 2.3.107 on my laptop with fully patched win 10 1909. I notice you are also running 1909. Interestingly the same versions of both the browser, the extension and my windows version were working fine yesterday morning, just not yesterday afternoon onwards. I notice you said it is working for you on your desktop - can you please tell me what version of windows you are using on your desktop - it is also 1909? Because if it is running something other than 1909, it might be an issue with 1909 (though that doesn't explain why it worked in the morning and didn't in the afternoon for me... I haven't had a windows update in that time).

Might have to see if others report problems to try and figure out the common denominators. I see bob3160 has escalated this while I've been typing. Cheers bob.

Offline r@vast

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Re: Video Downloader Not Working
« Reply #43 on: November 30, 2020, 04:16:09 PM »
I'm running Avast Secure Browser version 86.1.6739.112 with video downloader 2.3.107 on a Acer Predator laptop with win 10 version 1909. I've tried toggling the video downloader off and on...restarting the browser and the computer and i cant get it to show the youtube icon or the green download above the video screen in youtube videos. I have the same version of windows 10 and browser Version 86.1.6938.199  and video downloader version 2.3.107 on my desktop computer and it works fine so i'm sure it isn't the videos i'm trying to download off of youtube being blocked or it would block on both computers....any suggestions??? I cant seem to update the browser version on the Acer laptop to the one i have on my desktop (the laptop says my browser is up to date)

I'm also having problems with my video downloader on Youtube running browser version 86.1.6938.199 and downloader version 2.3.107 on my laptop with fully patched win 10 1909. I notice you are also running 1909. Interestingly the same versions of both the browser, the extension and my windows version were working fine yesterday morning, just not yesterday afternoon onwards. I notice you said it is working for you on your desktop - can you please tell me what version of windows you are using on your desktop - it is also 1909? Because if it is running something other than 1909, it might be an issue with 1909 (though that doesn't explain why it worked in the morning and didn't in the afternoon for me... I haven't had a windows update in that time).

Might have to see if others report problems to try and figure out the common denominators. I see bob3160 has escalated this while I've been typing. Cheers bob.

Hi,

The Devs are looking into this.

Offline rereke

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Re: Video Downloader Not Working
« Reply #44 on: December 01, 2020, 09:00:01 AM »

Hi,

The Devs are looking into this.

Thanks, I really appreciate that.

FYI I tried disabling every single extension on avast secure browser - both the preinstalled avast ones, and also ones I've added from the Chrome Store. I then cleared the cache & history etc fully and restarted the browser with everything still disabled except for the video downloader extension. It still shows the toolbar icon greyed out and no green bar on YT videos to select the quality and download them. I tried this to eliminate an extension which may have updated between my morning session when the video downloader was working, and my afternoon session when it wasn't. I do know I was on the same latest version of the browser and of the video downloader on both occasions, but wondered if another extension update or a filter list in one of the ad/tracking/ blockers had a new entry that might be interefering. It seems not...

The only other thing I can think of that may have changed between the time it was and wasn't working the other day, is one of the many things listed on the secure://components/ page, but I have no way to check that or to undo anything that got an update. I haven't changed any settings in the browser since is was and wasn't working either. It's a real puzzle!

There would have between virus definition updates for windows defender, but I'd be surprised if it was that. WD does not appear to have blocked or be blocking anything.....
« Last Edit: December 01, 2020, 09:01:37 AM by rereke »