Video Downloader Not Working

[bob3160]

Have you tried the following?

Clean install of the Secure Browser:
Maybe it's time for a clean install of the Secure Browser
Download the installer from here, https://www.avast.com/en-us/secure-browser
Download the Secure Browser Removal tool from here, https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Save your Bookmarks via the Bookmarks Manager if you have custom bookmarks so you can import them when you re-install.
Uninstall Secure Browser via Programs and Features - Reboot
Run the removal tool, reboot, run the installer import your favorites if you saved them.
A video to help with the installation: https://youtu.be/r_VLA0HMLQM
Report back if that's solved the problem or not.
Avast has offered a separate tool to totally remove the Secure Browser if the above instructions don't work.
You can find that tool here, https://forum.avast.com/index.php?topic=230288.msg1531315#msg1531315

[Misha Zekovova]

Hi, we released a new version of Video Downloader 2.4 that should include the fix for Youtube. Can you please check what version do you have now and if the problem is solved for you? Thank you 

[bob3160]

Hi, we released a new version of Video Downloader 2.4 that should include the fix for Youtube. Can you please check what version do you have now and if the problem is solved for you? Thank you 

Hi and thanks.
I can confirm that the update fixed the problem.

[chris..]

I can confirm that the update fixed the problem.

+1 ... thanks

[wizard6733]

I'm running Avast Secure Browser version 86.1.6739.112 with video downloader 2.3.107 on a Acer Predator laptop with win 10 version 1909. I've tried toggling the video downloader off and on...restarting the browser and the computer and i cant get it to show the youtube icon or the green download above the video screen in youtube videos. I have the same version of windows 10 and browser Version 86.1.6938.199  and video downloader version 2.3.107 on my desktop computer and it works fine so i'm sure it isn't the videos i'm trying to download off of youtube being blocked or it would block on both computers....any suggestions??? I cant seem to update the browser version on the Acer laptop to the one i have on my desktop (the laptop says my browser is up to date)

update: I checked my laptop today and it says im using Avast Secure Browser Version 86.1.6938.199 and video downloader 2.4.121 and the downloader seems to be working now....it must have updated on its own at some point but thanks for fixing it

[deegenders]

Video Downloader just quit working. I got a message back on  12/4 that it was a google update that was messing it up previously.  Can you please check what they have done now?  Also previous to that it was a Youtube change.  The advice to re-install when we first report these things does not make me happy when in the end it most always is not on the customer side.  Last time I had a tech remote working on my computer for over an hour just to find out it was google.

I plead with you, Please add a down load button for BITCHUE, RUMBLE and any or all Video platforms besides Youtube. Most people are leaving this platform anyway.   I would gladly pay extra for this!

[bob3160]

What version of the Browser and downloader are you using?

[dionowen261]

Hey! can u help me out i dont have the
video downloader e
Extention installed

[bob3160]

Hey! can u help me out i dont have the
video downloader e
Extention installed

https://forum.avast.com/index.php?topic=196308.msg1607484#msg1607484

[mhfrenew]

Check IF (you have the Avast video downloader installed by using the Diagnostic information)
{
1- Press F10 and then Enter (NOT at same time, but in that order).
2- Click on settings (a context menu will open at the right of your browser with different options, click on Settings.
3- Go to the last option on left tab which should be "About Avast Secure Browser" it's green.
4- Click on Diagnostic Information.
}
In there you will find all your extension list, and also the Enabled and Disabled Extensions.

IF {you find the Avast Video Downloader Disabled in there},

THEN
{
1- Just go to secure://extensions/
2- click on Developer mode switch button (green is on, grey is off) obviously.
3- look for Avast Video Downloader and turn on the extension.
}