Author Topic: Popup window after Activating Avast Free.  (Read 1943 times)

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Offline abottjen2

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Popup window after Activating Avast Free.
« on: June 17, 2019, 06:43:47 PM »
Come on Avast, this is just douchey. You know dang well most users don't read boxes and are click happy and would just click the "continue with upgrade" and not know enough to click the X in the corner. Users expect a button to close the window and are not expecting to have to press the X in the corner. Then they would end up with a trial version of Avast which when it expires would ask for money and they would probably pay you. Very Slimly.




Offline DavidR

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Re: Popup window after Activating Avast Free.
« Reply #1 on: June 17, 2019, 07:44:31 PM »
If they happened to click the big CONTINUE WITH UPGRADE button, they would have to complete a payment instruction before they could get the 60 day trial version. 

Presumably they would back out at that point and not be on the hook for payment at the end of the trial.

Whilst they can use the X at top right, it would be more gracious if Avast simply put a button there with No Thanks.. and continue with avast free.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Mike23

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Re: Popup window after Activating Avast Free.
« Reply #2 on: June 18, 2019, 01:13:19 PM »
Hi abottjen2,
You might want to install this free program that takes care of all of "those auto-filled" boxes
so that this kind of thing does not happen.
They all should be "Opt In", not Opt Out.
Share it around.
> https://downloads.pcauthority.com.au/article/31648-unchecky

Offline mchain

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Re: Popup window after Activating Avast Free.
« Reply #3 on: June 19, 2019, 06:20:25 PM »
Always better to use the original vendor (and safer too).  https://unchecky.com/

However, using this program will not prevent this issue you are reporting.  Only due diligence will, as DavidR says.
« Last Edit: June 19, 2019, 06:23:44 PM by mchain »
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline bob3160

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Re: Popup window after Activating Avast Free.
« Reply #4 on: June 20, 2019, 11:17:40 PM »
https://youtu.be/Gdf-U45nrQc
I wasn't happy with all the hoops one needed to jump through just to do a simple renewal.
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Offline DavidR

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Re: Popup window after Activating Avast Free.
« Reply #5 on: June 21, 2019, 12:20:13 AM »
https://youtu.be/Gdf-U45nrQc
I wasn't happy with all the hoops one needed to jump through just to do a simple renewal.

One day I hope to see a gracious way to exit this loop and simply say No Thankyou. 

Having to use the X close function is so poor almost designed to trap.  I know one thing, having to do that certainly doesn't incline me to purchase or give the 60day trial a go and have to complete a payment mandate to start.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Vapor

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Re: Popup window after Activating Avast Free.
« Reply #6 on: June 21, 2019, 04:27:08 AM »
https://youtu.be/Gdf-U45nrQc
I wasn't happy with all the hoops one needed to jump through just to do a simple renewal.

One day I hope to see a gracious way to exit this loop and simply say No Thankyou. 

Having to use the X close function is so poor almost designed to trap.  I know one thing, having to do that certainly doesn't incline me to purchase or give the 60day trial a go and have to complete a payment mandate to start.

Agree