Avast keeps blocking Pokemon Trading Card Game Online

[Youknowwho]

Hello there,

When using Avast Internet Security 2019 it is impossible for me to connect to the servers used by the game. I have added all the .exe files associated with the game to the firewall exceptions, but sadly, this doesn't suffice.

Does anyone know what would work?

[Pondus]

Is your firewall network profile in private or puplic mode?

Setting up Firewall Application Rules in Avast Antivirus
https://support.avast.com/en-eu/article/Antivirus-Firewall-Application-Rules

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NOTE:The Network profiles control the settings which determine how strictly Firewall protects your PC.

Private: a lower level of security suitable for when your PC is connected to a trusted network such as your home or work network.
This profile enables better connectivity, and permits all communication within the network.

Public: a higher level of security suitable for when your PC is connected to a public network such as in a cafe or airport.
Because public networks present greater security risks, no incoming communication is permitted when this profile is set.

=================================================================

[Youknowwho]

Is your firewall network profile in private or puplic mode?

Setting up Firewall Application Rules in Avast Antivirus
https://support.avast.com/en-eu/article/Antivirus-Firewall-Application-Rules

=================================================================

NOTE:The Network profiles control the settings which determine how strictly Firewall protects your PC.

Private: a lower level of security suitable for when your PC is connected to a trusted network such as your home or work network.
This profile enables better connectivity, and permits all communication within the network.

Public: a higher level of security suitable for when your PC is connected to a public network such as in a cafe or airport.
Because public networks present greater security risks, no incoming communication is permitted when this profile is set.

=================================================================

Thanks for the quick reply. I've already added those to the list and I'm already on private network settings.

[Pondus]

did you reboot after selecting private?

[Youknowwho]

did you reboot after selecting private?

Yes I did, which sadly doesn't make it work either.

[Pondus]

Does it work if you turn off avast firewall and use windows firewall?

[Youknowwho]

Does it work if you turn off avast firewall and use windows firewall?

This doesn't fix it either, does that imply it's something in Windows settings?

[Pondus]

Or the game server ....

[Youknowwho]

Or the game server ....

I know it isn't the gameserver, as it's running and the problem has been occurring for nearly a week now. Is there anything else I could try?

[bigwilly_312000]

have you tried checking your router port forwarding ?? - https://www.pokebeach.com/forums/threads/pokemon-tcg-online-port-forwarding.119046/