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Author Topic: Avast Secure Browser can't play audio in any Bluetooth device???  (Read 4275 times)

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Offline YahayKa

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Avast Secure Browser can't play audio in any Bluetooth device???
« on: June 22, 2019, 11:20:33 PM »
Do you have any idea how to fix this issue on avast secure browser???
« Last Edit: June 22, 2019, 11:25:33 PM by GReTch »
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Offline mchain

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #1 on: June 23, 2019, 06:16:46 PM »
Not very likely you can as doing so would open ASB to an insecure connection  and defeat the purpose of ASB being a hardened and secure browser.  AFAIK it cannot be done.
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 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline YahayKa

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #2 on: June 23, 2019, 11:22:29 PM »
even youtube???....
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Online DavidR

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #3 on: June 24, 2019, 12:45:28 AM »
Whist I don't use the Avast Secure Browser, essentially what mchain is saying is:

It isn't so much the location, but the the means of accessing it, via bluetooth, which is less secure, e.g. if it is outside the Avast Secure Browser.

The Avast Secure Browser is isolated from other applications.

EDIT:  You should be able to access youtube if you are connecting to the URL from inside the Avast Secure Browser
« Last Edit: June 24, 2019, 12:48:30 AM by DavidR »
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Offline mchain

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #4 on: June 24, 2019, 10:01:23 PM »
Yep, YouTube is accessible, see attached below.

You can even use Video Downloader to capture mp4 files via ASB.

For viewing videos, ASB seems to work well, better than Firefox. 
« Last Edit: June 24, 2019, 10:03:40 PM by mchain »
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Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline YahayKa

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #5 on: June 25, 2019, 06:37:31 AM »
what I mean is the bluetooth speaker is not working in youtube when you use avast secure browser...
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Offline mchain

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #6 on: June 25, 2019, 06:48:12 PM »
Have you tried other browsers to see if Bluetooth speaker works for them?
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Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline YahayKa

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #7 on: June 26, 2019, 01:22:04 AM »
yes...all browser available on the computer is working...
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Offline mchain

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #8 on: June 26, 2019, 06:02:03 AM »
Reported to Avast Team.
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Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline YahayKa

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #9 on: June 27, 2019, 12:02:50 AM »
Thank you...
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Offline BWhit

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #10 on: June 28, 2019, 12:38:49 PM »
Hi GReTch,

I'm afraid that we have been unable to reproduce the issue with Bluetooth devices and Secure Browser. Can I ask you the following:
  • Are you using Secure Browser in Bank Mode?
  • Can you check whether Windows is switching the playback device when you use Secure Browser? (To check this, please click the speaker icon in the taskbar notification area - the playback device is shown at the top of the volume control).
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Offline YahayKa

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #11 on: June 30, 2019, 01:28:34 AM »
I'm not using secure browser for bank mode...
The playback device is normal and not switching to other devices...

Even in other website that has a video and audio secure browser will not work on bluetooth...
« Last Edit: July 03, 2019, 12:20:40 AM by GReTch »
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Offline BWhit

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #12 on: July 03, 2019, 05:04:57 PM »
Hi GReTch,

Can I ask you to check that the Volume Mixer hasn't accidentally been set to mute Secure Browser (as in the attached image)? To open the Volume Mixer, please right-click the speaker icon in the taskbar notification area > click "Open Volume Mixer"
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Offline YahayKa

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #13 on: July 10, 2019, 01:05:56 AM »
I already double check everything...nothing wrong with the volume mixer...
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Offline ondrejz

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Re: Avast Secure Browser can't play audio in any Bluetooth device???
« Reply #14 on: July 10, 2019, 09:38:04 AM »
Hi, I tested it on Win 10 RS5 64bit

I cannot reproduce the problem.  I connected Bluetooth Headphones, paired and opened Avast Secure Browser. I went to Youtube and it worked fine.

Does your other non-bluetooth device make any sound?
Can you send us diagnostic info please? secure://settings/diagnosticInfo
 
Thanks
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