Author Topic: Exceptions keep deleting them selfes.  (Read 475 times)

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Offline Ano11

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Exceptions keep deleting them selfes.
« on: June 24, 2019, 06:27:14 PM »
When I set a file Path as an Exception in Avast it does work but only for a short time (~60min) than it just removes the entries from the List and deletes the Files in the Excluded directory.

I have this problem now for several Months.

Any Ideas what I can do to fix this?

Offline mchain

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Re: Exceptions keep deleting them selfes.
« Reply #1 on: June 24, 2019, 10:37:16 PM »
What is the file path?  What avast version and build are you running?  What OS?
Windows 10 Home 64-bit 1909 Avast Premier Security version 20.1.2397 (build 20.1.5069.559) UI version 1.0.460.

Offline Ano11

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Re: Exceptions keep deleting them selfes.
« Reply #2 on: June 25, 2019, 09:36:45 AM »
It happens with all Filepaths. Local Paths, Sever Paths and external Websites.

I'm using Avast business 19.5.2563 (build 19.5.4444.506) on Windows 10 64Bit.

Offline Asyn

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Re: Exceptions keep deleting them selfes.
« Reply #3 on: June 25, 2019, 09:46:40 AM »
I'm using Avast business 19.5.2563 (build 19.5.4444.506) on Windows 10 64Bit.
-> https://forum.avast.com/index.php?board=77.0
Win 8.1 [x64] - Avast PremSec 20.2.2400.Beta#3 [UI.501] - CC 5.65 - EEK - Firefox ESR 68.6 [NS/AOS/uBO/PB] - TB 68.6 - ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline igor

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Re: Exceptions keep deleting them selfes.
« Reply #4 on: June 25, 2019, 09:53:53 AM »
I admit I don't know that much about Avast Business - but aren't the settings you changed reverted by the "master" console that propagates the settings to the connected workstations?

Offline Ano11

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Re: Exceptions keep deleting them selfes.
« Reply #5 on: June 25, 2019, 10:00:10 AM »
I admit I don't know that much about Avast Business - but aren't the settings you changed reverted by the "master" console that propagates the settings to the connected workstations?

That might be the case but if so why should I be able to change it in the first place and it does work while the Execption is in the list. Only after a short while it will get deleted and work no longer.

Offline Pondus

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Re: Exceptions keep deleting them selfes.
« Reply #6 on: June 25, 2019, 10:13:06 AM »
Quote
Only after a short while it will get deleted and work no longer.
when it recive info from admin console


Offline Ano11

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Re: Exceptions keep deleting them selfes.
« Reply #7 on: June 25, 2019, 10:28:25 AM »
Quote
Only after a short while it will get deleted and work no longer.
when it recive info from admin console

What is the Recommended solution for this? The Exception should only be added for a few machines while the others don't need it.

Offline Pondus

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Re: Exceptions keep deleting them selfes.
« Reply #8 on: June 25, 2019, 10:36:14 AM »
I would assume you do it in the admin console .... thats what the admin console is fore, the network administrator control what is allowed and not


Offline Asyn

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Re: Exceptions keep deleting them selfes.
« Reply #9 on: June 25, 2019, 10:38:36 AM »
I would assume you do it in the admin console .... thats what the admin console is fore, the network administrator control what is allowed and not
-> https://forum.avast.com/index.php?topic=228002.msg1510443#msg1510443
Win 8.1 [x64] - Avast PremSec 20.2.2400.Beta#3 [UI.501] - CC 5.65 - EEK - Firefox ESR 68.6 [NS/AOS/uBO/PB] - TB 68.6 - ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0