Avast Omni Beta Testing Begins in US!

[bob3160]

"In the meanwhile, please send both GUID/MIDEX via PM to either me or Will0x539 who raised this thread and one of us will try to investigate your specific case."
@JBG,
Instructions on how to do this and what this is would be helpful.
Thanks

Bob, guid can be found here
-open notepad "\Program Files\AVAST Software\Avast\setup\setup.ini"
- number like this - GUID=b8a250b8-6514-4f2c-9fe7-6974a6123967
Please can you send it to Will and JBG
thank you

PM sent. Thanks

[-midnight]

Just installed it, ran a scan no issues found so guess my router is compatible

I read your post as "nothing happened". Or were you guided through a "purchase" flow to fulfill Avast Omni?
I really don"t understand your question but all I did was install it and ran a smartscan

[J.Spiers]

Hello everyone,

there are two big reasons why you may be treated as non-compatible because we're at the very beginning of evaluating compatibility:

• Your router maybe hasn't been properly identified via HNS which limits our current automated processing
• Avast Omni doesn't support IPv6 as of now and although we're heavily working on that, IPv6 networks will be treated as non-eligible for the initial public launch due to the lack of time to fix that soon enough

Regarding the first issue we're looking at a way how to bypass this check for you who're willing to help even if we can't assess the router in an automated way.

Regarding the second issue there's not much you can do about it as of now. You may try to disable IPv6 connectivity on your router for the testing purposes and see if that helps.

In the meanwhile, please send both GUID/MIDEX via PM to either me or Will0x539 who raised this thread and one of us will try to investigate your specific case.

Thanks.

Wanted to post an update for my situation:

Linksys EA9500 is found to be compatible as soon as IPv6 was disabled in the router software. I was able to progress through the rest of the sign-up process with no issues and completed the "purchase" for the Omni appliance. I can't remember if my router came with IPv6 enabled out of the box or if I had done it during the setup, but I'm definitely good with IPv4 alone while we're testing the Omni out.

Jess

[-midnight]

I uninstalled it and re-installed the latest version of Avast.  I couldn't use the ASB with Omni installed

[bob3160]

Hello everyone,

there are two big reasons why you may be treated as non-compatible because we're at the very beginning of evaluating compatibility:

• Your router maybe hasn't been properly identified via HNS which limits our current automated processing
• Avast Omni doesn't support IPv6 as of now and although we're heavily working on that, IPv6 networks will be treated as non-eligible for the initial public launch due to the lack of time to fix that soon enough

Regarding the first issue we're looking at a way how to bypass this check for you who're willing to help even if we can't assess the router in an automated way.

Regarding the second issue there's not much you can do about it as of now. You may try to disable IPv6 connectivity on your router for the testing purposes and see if that helps.

In the meanwhile, please send both GUID/MIDEX via PM to either me or Will0x539 who raised this thread and one of us will try to investigate your specific case.

Thanks.

Wanted to post an update for my situation:

Linksys EA9500 is found to be compatible as soon as IPv6 was disabled in the router software. I was able to progress through the rest of the sign-up process with no issues and completed the "purchase" for the Omni appliance. I can't remember if my router came with IPv6 enabled out of the box or if I had done it during the setup, but I'm definitely good with IPv4 alone while we're testing the Omni out.

Jess

I can't disable IPv6 on my router.

[Will0x539]

Hello everyone,

there are two big reasons why you may be treated as non-compatible because we're at the very beginning of evaluating compatibility:

• Your router maybe hasn't been properly identified via HNS which limits our current automated processing
• Avast Omni doesn't support IPv6 as of now and although we're heavily working on that, IPv6 networks will be treated as non-eligible for the initial public launch due to the lack of time to fix that soon enough

Regarding the first issue we're looking at a way how to bypass this check for you who're willing to help even if we can't assess the router in an automated way.

Regarding the second issue there's not much you can do about it as of now. You may try to disable IPv6 connectivity on your router for the testing purposes and see if that helps.

In the meanwhile, please send both GUID/MIDEX via PM to either me or Will0x539 who raised this thread and one of us will try to investigate your specific case.

Thanks.

Wanted to post an update for my situation:

Linksys EA9500 is found to be compatible as soon as IPv6 was disabled in the router software. I was able to progress through the rest of the sign-up process with no issues and completed the "purchase" for the Omni appliance. I can't remember if my router came with IPv6 enabled out of the box or if I had done it during the setup, but I'm definitely good with IPv4 alone while we're testing the Omni out.

Jess

Really useful feedback/information here.
Thanks!


Bob3160, we are looking into your case now.

[bob3160]

Thanks Will.

[J.Spiers]

Really useful feedback/information here.
Thanks!


Bob3160, we are looking into your case now.

No problem Will. I'm in the process of deploying the Omni software on the computers and phones in the house. It's a pretty easy process for both PC and Android phones. I'll be installing it on the 2 Macs in the house later today. There is an issue with trying to add my own iPhone under my Profile, but I made a separate topic about that last night. I'll update that post with the results of trying to add my Wife's iPhone to her profile once I create it.

[Simion]

<snip>
Regarding the second issue there's not much you can do about it as of now. You may try to disable IPv6 connectivity on your router for the testing purposes and see if that helps.

Thanks.

Thanks JBG (and Jess). Disabling IPv6 in my router made it compatible. I've now started the process of installing Omni everywhere. Thanks again!

[JBG]

Thanks Will.

bob3160 try it now please. We've relaxed the router assessment which should allow you to step in. Based on the GUID you provided, your case seems to be caused by router identification not by IPv6. Please try and let us know.

Thank you.

[-midnight]

Does this not work with the Avast Secure Browser or is their any way to make it work? I love that Browser and it's my default.

[DavidR]

Does this not work with the Avast Secure Browser or is their any way to make it work? I love that Browser and it's my default.

What doesn't work with the Avast Secure Browser ?

You reported earlier that you had no problems

Just installed it, ran a scan no issues found so guess my router is compatible

[-midnight]

@DavidR,

I installed the Omni Beta to find out whether or not my router was compatible and  the scan I ran showed it was.  I then tried to open the ASB  but it wouldn't open so I uninstalled Omni reinstalled the latest version of Avast then was able to open the ASB.

[DavidR]

@DavidR,

I installed the Omni Beta to find out whether or not my router was compatible and  the scan I ran showed it was.  I then tried to open the ASB  but it wouldn't open so I uninstalled Omni reinstalled the latest version of Avast then was able to open the ASB.

If your router is compatible, then I would assume that it should work with all traffic going through.

You may however need to set your router not to use IPv6 but use IPv4 as mentioned in other posts, extracts below.

<snip>
Regarding the second issue there's not much you can do about it as of now. You may try to disable IPv6 connectivity on your router for the testing purposes and see if that helps.

Thanks.

Thanks JBG (and Jess). Disabling IPv6 in my router made it compatible. I've now started the process of installing Omni everywhere. Thanks again!

<snip quote>

Wanted to post an update for my situation:

Linksys EA9500 is found to be compatible as soon as IPv6 was disabled in the router software. I was able to progress through the rest of the sign-up process with no issues and completed the "purchase" for the Omni appliance. I can't remember if my router came with IPv6 enabled out of the box or if I had done it during the setup, but I'm definitely good with IPv4 alone while we're testing the Omni out.

Jess

[bob3160]

Thanks Will.

bob3160 try it now please. We've relaxed the router assessment which should allow you to step in. Based on the GUID you provided, your case seems to be caused by router identification not by IPv6. Please try and let us know.

Thank you.

I've done a repair of Omni, rebooted the system, but, I'm still getting the message that my router is not compatible right now. 
What else do you need from me to get this resolved? Thanks