Firewall Blocking RDP Connections and Ignoring Custom Rules

[shmeld]

After unsuccessful RDP attempt from my laptop the log file id is CVMBQ.
Thank you in advance.

[bob3160]

After unsuccessful RDP attempt from my laptop the log file id is CVMBQ.
Thank you in advance.

You may need to wait till Monday for a reply.

[shmeld]

I replied to you om Jan 17 with"After unsuccessful RDP attempt from my laptop the log file id is CVMBQ.
Thank you in advance."
Only Uberevangelist replied and kindly asked me to wait till Monday (Jan 20, I expect) but nothing from you.
Waiting...

[Asyn]

Hi, I reported it...

[r@vast]

@shmeld

Sorry for only getting back to you now.
Could you please post a screenshot of
System rules (Menu> Settings > Protection > Firewall > System Rules)

[shmeld]

Hello!
Here you have the screenshot you asked for.
Thank for your advice in advance!
Ivar

[r@vast]

Hello!
Here you have the screenshot you asked for.
Thank for your advice in advance!
Ivar

Hi,

According to the information you provide, your settings seem to be correct.
Would you mind uninstalling your current version and installing the beta version 20.1?
https://forum.avast.com/index.php?topic=232096.0

[rizziot]

For anyone else having this issue, this is what worked for me.

Many threads on this topic say to make sure you avast premium network is in private mode.

If you look at the logs when the RDP is blocked it will likely show that the TCP/UDP public blocks the request to the RDP port.

First Step

• Protection -> Firewall -> Settings -> System Rules
• Make sure "Allow remote desktop connections to this computer" is enabled
• Optionally enable "Allow Windows File and Printer sharing" if needed
• Press OK

Next step open Packet Rules

• Protection -> Firewall -> Settings -> Packet Rules
• Select your "Remote Desktop In" rule and move it to the very top above the "Public Tcp/Udp In Block" rule.[/]
  
  • Press Ok
  
  Hopefully that works for anyone that was stuck in my position. It worked for me!