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Author Topic: ccleaner is prevented from running  (Read 4105 times)

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Offline Generaldogsbody

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ccleaner is prevented from running
« on: July 07, 2019, 09:38:43 AM »
I get the following error message when I try to run ccleaner

Avast Sandbox . c\Program Files\CCleaner\CCleaner64.exe . > c\Program Files\CCleaner\CCleaner64.exe .  The extended attributes are inconsistent.

I can I get CCleaner to run?
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Offline Asyn

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Re: ccleaner is prevented from running
« Reply #1 on: July 07, 2019, 10:43:08 AM »
Easy solution, don't run CCleaner sandboxed. ;)
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Generaldogsbody

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Re: ccleaner is prevented from running
« Reply #2 on: July 07, 2019, 11:41:54 AM »
It is not in the sand box, But that is the message I receive
« Last Edit: July 07, 2019, 12:01:35 PM by Generaldogsbody »
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Offline Asyn

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Re: ccleaner is prevented from running
« Reply #3 on: July 07, 2019, 12:26:04 PM »
Quote from: Generaldogsbody on July 07, 2019, 11:41:54 AM
It is not in the sand box, But that is the message I receive
Post a screenshot.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Generaldogsbody

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Re: ccleaner is prevented from running
« Reply #4 on: July 11, 2019, 09:35:52 AM »
Screen shot attached - I hope.
I have tried to run ccleaner with and without it being  an 'exception' in Avast settings
« Last Edit: July 11, 2019, 09:38:00 AM by Generaldogsbody »
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Offline Asyn

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Re: ccleaner is prevented from running
« Reply #5 on: July 11, 2019, 10:55:03 AM »
As you already started a topic in CC-Forum, please continue there.
-> https://forum.piriform.com/topic/54347-avast-blocks-ccleaner/
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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