Author Topic: IMPOSSIBLE TO CANCEL!!!!!  (Read 2514 times)

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Offline Offices

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IMPOSSIBLE TO CANCEL!!!!!
« on: August 02, 2019, 03:09:09 PM »
Your service should be shut down in the US!
You make it IMPOSSIBLE to cancel auto-renew and I am angry!
I used the "cancel" support email on your customer support link, so answer!!
I was just charged AGAIN.
Your links to 'unsubscribe' don't exist in my account!
There IS NOT 'UNSUBSCRIBE' BUTTON otherwise, I would have used it!
All you do is put customer's in an endless 'renewal' loop!
Here is my order id: 64900319100   $59.99
I want your product stopped and I want my refund.


YOU DON'T THINK I'VE DONE THAT?????
you thought I came this far just to complain? I am complaining that I HAVE DONE WHAT WAS ASKED OF ME, THEY HAVE NOT.
YOUR RESPONSE, ALTHOUGH APPRECIATED WAS NOT HELPFUL.
I HAVE EMAILED TO THE CUSTOMER SUPPORT LINK TWICE.
NO RESPONSE.
MY ONLY RECOUSE IS TO DISPUTE THE CHARGE WITH MY BANK.
« Last Edit: August 05, 2019, 06:58:05 PM by Offices »

Offline schmidthouse

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Re: IMPOSSIBLE TO CANCEL!!!!!
« Reply #1 on: August 02, 2019, 04:14:44 PM »
https://support.avast.com/article/24/ (Orders/Renewals/Refunds)  :)

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