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Author Topic: Avast PRO scan via-context menue  (Read 4315 times)

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Offline Vapor

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Avast PRO scan via-context menue
« on: July 11, 2019, 10:40:00 PM »
Is there a problem with avast PRO antivirus scanning file on desktop from right click context menu? It doesn't scan at all
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Offline DavidR

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Re: Avast PRO scan via-context menue
« Reply #1 on: July 11, 2019, 11:03:14 PM »
Whilst I don't use Avast Pro, the on-demand scan function should be the same.

I just launched on on my win10 laptop with the latest version of avast free and that appeared to work just fine.  I only ran it against my downloads folder not a complete drive so it would complete quickly
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Offline Vapor

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Re: Avast PRO scan via-context menue
« Reply #2 on: July 12, 2019, 12:48:39 AM »
It seems that the reboot has fixed that. btw. first time in a long time I have installed avast clean so maybe that's all it needed, few reboots.
Thnaks

It worked for the first 2 times and it stopped again :(
« Last Edit: July 12, 2019, 12:56:33 AM by Vapor »
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Offline DavidR

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Re: Avast PRO scan via-context menue
« Reply #3 on: July 12, 2019, 01:26:44 AM »
Very strange.

Now it has started happening (or rather not happening) on my win10 system.
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Offline DavidR

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Re: Avast PRO scan via-context menue
« Reply #4 on: July 12, 2019, 01:42:55 AM »
Follow up, whist I don't get any acknowledgement of the scan starting or having run, I tried running it on 3 different occasions and no reaction from Avast.

Looking at the Scan History it had a record for the three scans, see attached.  It would appear that it is at least running.
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Offline Vapor

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Re: Avast PRO scan via-context menue
« Reply #5 on: July 12, 2019, 01:44:05 AM »
Ya its ON and OFF works then doesn't I'm on win7
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Offline DavidR

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Re: Avast PRO scan via-context menue
« Reply #6 on: July 12, 2019, 01:45:42 AM »
Check and see if there is anything in the scan history.
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Offline Vapor

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Re: Avast PRO scan via-context menue
« Reply #7 on: July 12, 2019, 03:23:33 AM »
Sorry I just deleted my answer which was that nothing showing but in fact it does show all the scans
It sounds like a bug
« Last Edit: July 12, 2019, 03:29:04 AM by Vapor »
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Offline DavidR

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Re: Avast PRO scan via-context menue
« Reply #8 on: July 12, 2019, 10:11:05 AM »
Certainly a UI bug and one that needs squashed.
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Offline mchain

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Re: Avast PRO scan via-context menue
« Reply #9 on: July 15, 2019, 09:02:01 PM »
Confirmed.

But if I open the main GUI while doing a second scan (documents) and then close the main window shortly after, the Windows Explorer scan window pops up and displays the second scan (or third or fourth scan) progress...
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Offline schmidthouse

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Re: Avast PRO scan via-context menue
« Reply #10 on: July 15, 2019, 09:18:23 PM »
Interesting,
Just tried and no problem. Toaster came up immediately.
Thought to try again after a few minutes and no toaster.
However, duplicated Mchain's action by opening UI then closing and voila the toaster appeared showing progress.
Yup squash it.
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Offline bob3160

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Re: Avast PRO scan via-context menue
« Reply #11 on: July 16, 2019, 01:04:40 AM »
The second on demand scan has been reported some time ago.  :(
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Offline DavidR

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Re: Avast PRO scan via-context menue
« Reply #12 on: July 16, 2019, 01:35:13 AM »
Quote from: bob3160 on July 16, 2019, 01:04:40 AM
The second on demand scan has been reported some time ago.  :(

Wouldn't it be great if they fixed it, better still why wasn't this picked up in QA, Alpha testing ???
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Offline bob3160

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Re: Avast PRO scan via-context menue
« Reply #13 on: July 16, 2019, 02:32:02 PM »
Apparently the scan always works but you can't see the progress or results
on a second and subsequent scans unless the Avast UI is open when doing the explorer scan.

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Offline DavidR

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Re: Avast PRO scan via-context menue
« Reply #14 on: July 16, 2019, 03:13:38 PM »
Quote from: bob3160 on July 16, 2019, 02:32:02 PM
Apparently the scan always works but you can't see the progress or results
on a second and subsequent scans unless the Avast UI is open when doing the explorer scan.
<snip image>

That is correct, but for most people they either don't do that or know about the work around.

They probably don't know or have checked the Scan History and they will see it has run and can view the results summary.
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