Author Topic: Scan from windows explorer no longer has popup  (Read 3176 times)

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Scan from windows explorer no longer has popup
« on: February 17, 2018, 02:26:44 AM »
I used to be able to scan something I had downloaded, a file, movie, document, and when I would right click I could choose scan the file and the little popup would appear and tell me what percentage complete and then tell me if it was safe or not.

Now however, although I can still right click and scan, the popup doesn't appear and I have to open the avast interface and click on the notifications bell on top to see if the scan completed and if everything was okay.

Not sure what changed, but is there a way to get the popup to come back so I don't have to open the interface?

Offline Alikhan

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Re: Scan from windows explorer no longer has popup
« Reply #1 on: February 17, 2018, 03:24:52 AM »
Do you have silent mode enabled?
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Re: Scan from windows explorer no longer has popup
« Reply #2 on: February 17, 2018, 04:58:31 AM »
nope, no check mark on silent mode

Offline mchain

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Re: Scan from windows explorer no longer has popup
« Reply #3 on: February 17, 2018, 07:42:42 AM »
Real-time scanning by avast can be verified here:  http://www.avast.com/eng/test-url-blocker.html

The one above is an url block. 

Preventing malware from entering a system, is to me, more effective in prevention than scanning all files after the fact, as one would via explorer scans.
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Re: Scan from windows explorer no longer has popup
« Reply #4 on: February 18, 2018, 10:46:11 PM »
I'm also been having this problem for the past 1-2 days now.

Every file/folder I right click > scan (with Avast) and there's no more popup window saying it's scanning. If I restart my computer the first file/folder I scan will have a popup, but after that - nothing. Can also confirm that if I actually open Avast the scans will be there in notifications.

My silent mode is also unchecked. I've done full scans of my computer with both Avast and Malwarebytes and it's clean. I've tried reinstalling Avast (online installer) over my current installation, still no scan popups other than first one when restarting. Might try a full clean install of Avast and see if that fixes it...

Anyhow, don't know if it's a bug or intentional, but would really like to have the scanning popup back too.

Offline bob3160

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Re: Scan from windows explorer no longer has popup
« Reply #5 on: February 18, 2018, 11:30:33 PM »
I can confirm the problem and have reported it to Avast.
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Offline MartinZ

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Re: Scan from windows explorer no longer has popup
« Reply #6 on: February 19, 2018, 11:12:48 AM »
Known problem, will be fixed in next version at the end of Feb

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Re: Scan from windows explorer no longer has popup
« Reply #7 on: February 20, 2018, 05:11:45 AM »
thanks for info, much appreciated

Offline subaru swift

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Re: Scan from windows explorer no longer has popup
« Reply #8 on: March 07, 2018, 11:55:57 PM »
Same here, still faulty after end of feb update :-\

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Re: Scan from windows explorer no longer has popup
« Reply #9 on: March 08, 2018, 01:15:52 AM »
Same here, still faulty after end of feb update :-\

18.2.2328

cheers

Well it does have a popup displayed at the bottom right of the screen, but it isn't displayed until the scan is complete.  If you click the Details it opens the main UI and you will also see it in the notification area of the UI to get information on the scan.

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Re: Scan from windows explorer no longer has popup
« Reply #10 on: March 08, 2018, 01:17:08 AM »
Same here, still faulty after end of feb update :-\

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cheers
Not what I've found.
This is what you should see:
https://forum.avast.com/index.php?topic=93544.msg1452258#msg1452258
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Offline DPX

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Re: Scan from windows explorer no longer has popup
« Reply #11 on: July 12, 2019, 10:33:17 PM »
This is still a problem. I'm currently experiencing the EXACT same issue as described in this thread, so no updates have fixed it.

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Re: Scan from windows explorer no longer has popup
« Reply #12 on: July 12, 2019, 11:30:06 PM »
This is still a problem. I'm currently experiencing the EXACT same issue as described in this thread, so no updates have fixed it.

This had been working since this 16 month old topic, but the issue appears to have returned after a recent program update.  It isn't showing a progress or completion window, but it runs and will create an entry in the Scan Results section.

This has been covered more recently in this topic https://forum.avast.com/index.php?topic=228288.0 and also appears to be intermittent.
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