Author Topic: avast account not loading  (Read 1541 times)

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Offline Robbie5

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avast account not loading
« on: July 12, 2019, 06:10:34 AM »
i log into my account and the log in is successful.but the account page is not loading,just timing out

Offline avast154

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Re: avast account not loading
« Reply #1 on: July 12, 2019, 04:36:51 PM »
this is happening to me too

Offline RichGordon1969

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Re: avast account not loading
« Reply #2 on: July 12, 2019, 08:55:38 PM »
This is also a problem for me as well.  I have tried multiple browsers and computers. The Login in to your account section within Avast Internet Security is also giving me errors when trying to access my licenses/subscriptions on all of my PC's.

Offline lloyd47

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Re: avast account not loading
« Reply #3 on: July 13, 2019, 01:20:14 AM »
I have the same issue. Thought it was just me, but looks like I'm not the only one.

Offline sandmanxn

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Re: avast account not loading
« Reply #4 on: July 13, 2019, 07:05:14 PM »
Same here and it won't update my license

Offline russell.romick

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Re: avast account not loading
« Reply #5 on: July 14, 2019, 04:20:43 AM »
Same here, same situation.

Offline Nicholas130

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Re: avast account not loading
« Reply #6 on: July 14, 2019, 07:27:27 AM »
same here

Offline Asyn

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Re: avast account not loading
« Reply #7 on: July 14, 2019, 08:33:01 AM »
Hi guys, I forwarded it...
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 68.2 [NS/AOS/uBO] - Thunderbird 68.2.2 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: avast account not loading
« Reply #8 on: July 14, 2019, 03:03:28 PM »
my.avast.com redirects to https://subscriptions.avast.com/ which is not working.
It has been reported. Sometimes the weekend gets in the way of a quick fix ... :)
« Last Edit: July 14, 2019, 03:05:58 PM by bob3160 »
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Ondrej26

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Re: avast account not loading
« Reply #9 on: July 15, 2019, 06:50:34 PM »
Hi, thank you all for raising that issue. Really appreciated. Hopefully, it works now, after our infrastructure fix. For sure we must improve our alerting/monitoring system to cover also partial (GEO specific) outages...

Offline bob3160

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Re: avast account not loading
« Reply #10 on: July 15, 2019, 11:12:35 PM »
Hi, thank you all for raising that issue. Really appreciated. Hopefully, it works now, after our infrastructure fix. For sure we must improve our alerting/monitoring system to cover also partial (GEO specific) outages...
https://my.avast.com/en-us/ is still not working.

Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq