Author Topic: Unable to activate IS  (Read 1230 times)

0 Members and 1 Guest are viewing this topic.

Offline roro4

  • Newbie
  • *
  • Posts: 1
Unable to activate IS
« on: July 14, 2019, 09:24:51 AM »
I just Avast IS and it will not activate, it is saying something went wrong. And when I try and log in to the website to get an activation key, it times out after bringing up the log in promt

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Nicholas130

  • Newbie
  • *
  • Posts: 3
Re: Unable to activate IS
« Reply #2 on: July 14, 2019, 01:27:29 PM »
Nothing on https://my.avast.com/ seems to be working, Avast's servers seem to be down or something.

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89025
  • No support PMs thanks
Re: Unable to activate IS
« Reply #3 on: July 14, 2019, 04:28:44 PM »
Nothing on https://my.avast.com/ seems to be working, Avast's servers seem to be down or something.


Its just connected for me.  Though there is little point in connecting with avast free as there is no information unless you are using a paid version of avast.  In which case it should at lease let you access the Subscriptions section so you can see/allocate your licenses.

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7170
  • When you think you know, Think Again
Re: Unable to activate IS
« Reply #4 on: July 14, 2019, 04:44:59 PM »
Not connecting here on my systems David.
This has been Posted on Slack. :)
« Last Edit: July 14, 2019, 04:50:19 PM by schmidthouse »