Desperately need help

[inthewings]

My PC is slow, ctfmon.exe has appeared in my start-up, whole windows of information have gone blank in various programs, windows take 60-90 secs to open... I've run Symantic, ccleaner, F-Secure, SpyBot, run Symantic utils... Adawre has disappeared!  Here is my HJT log:
 

Logfile of HijackThis v1.99.0
Scan saved at 11:45:39 PM, on 8/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SlipStream Web Accelerator\slipgui.exe
C:\Program Files\SlipStream Web Accelerator\slipcore.exe
C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure Internet Security\FSGUI\ispnews.exe
C:\Program Files\F-Secure Internet Security\FSPC\fspc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsrw.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\PROGRA~1\F-SECU~1\ANTI-S~1\fsaw.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
A:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5719
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\SlipStream Web Accelerator\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [slipgui] C:\Program Files\SlipStream Web Accelerator\slipgui.exe
O4 - HKLM\..\Run: [slipcore] C:\Program Files\SlipStream Web Accelerator\slipcore.exe
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\F-Secure Internet Security\FSGUI\FSSW.EXE" /reboot
O4 - Startup: hp psc 1000 series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
O4 - Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Startup: xfirefox.lnk = C:\Program Files\Mozilla Firefox\firefox.exe
O4 - Global Startup: F-Secure 2006.lnk = C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure Internet Security\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\SlipStream Web Accelerator\gui_resource.dll/327
O8 - Extra context menu item: Show Original Image - res://C:\Program Files\SlipStream Web Accelerator\gui_resource.dll/328
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\F-Secure Internet Security\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\F-Secure Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{C7929C88-5C1B-4390-904F-3DB01820FBB0}: NameServer = 64.136.173.8 64.136.164.66
O23 - Service: ASP.NET State Service - Unknown - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: F-Secure 2006 - F-Secure Internet Security 2005 - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: FSGKHS - Unknown - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - Unknown - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WinFax PRO - Symantec Corporation - C:\WINDOWS\system32\WFXSVC.EXE

[Spiritsongs]

   Hi :

     This is an Avast Antivirus Support Forum ; since it appears
     you do NOT have Avast and you most likely have a
     spyware problem, I recommend you ask the HijackThis
     program Experts on the forums at www.landzdown.com
     for help . Landzdown is an Ad-Aware oriented forum, so
     they would be best qualified to help in that area .

[Eddy]

Just curious... Why asking here while you user Norton AND F-Secure?

Two av's on 1 system is not done.
Ditch one of them.
I suggest you remove NAV.
How to do it is explainened in many other threads on this board.

ctfmon.exe is perfectly normal.

ctfmon.exe is a part of the Microsoft Office suite. It activates the Alternative User Input Text Input Processor (TIP) and the  Microsoft Office XP Language Bar. This program is a non-essential system process

After removing NAV, please get the latest version of HijackThis and post a new log here.
Also, if you don't have a hardwre firewall, I strongly suggest you get one (or at least a softwre firewall)

At a first (fast) look, the log looks clean.

[..::ReVaN::..]

...ctfmon.exe is perfectly normal. It is part of the creative sound software...

ctfmon.exe has nothing to do with creative sound software. What this file is and what it does you can read on the below link:

http://support.microsoft.com/?kbid=282599