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Author Topic: I dont have an order ID  (Read 2416 times)

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Offline arel.kaczynski1994

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I dont have an order ID
« on: September 18, 2020, 07:13:38 PM »
Hello. I dont have an order ID but I want to cancel the avast subscription . I tried to find the id with my emails and last 4 credit card digits. But I can't find anything. Please help.
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Offline DavidR

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Re: I dont have an order ID
« Reply #1 on: September 18, 2020, 08:36:31 PM »
I assume that you are using the Support ticket system ?
If not try the - Cancelling automatic renewal of the Avast subscription - See https://support.avast.com/en-en/article/35.

If you haven't got the Order ID, etc enter 00000000 and give as much information that you can to help identify it.
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