Author Topic: Window off screen  (Read 666 times)

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Offline mikeyww

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Window off screen
« on: July 16, 2019, 01:07:13 AM »
On my high-DPI Windows system, the Avast application window exceeds the visible area on the screen.

Code: [Select]
Operating system           : Microsoft Windows 7 Professional
OS version                 : 6.1.7601
Service pack major version : 1
Service pack minor version : 0
Free physical memory       : 10569260
Total physical memory      : 17052119040
PC manufacturer            : TOSHIBA
PC model                   : PORTEGE R930
CPU                        : Intel64 Family 6 Model 58 Stepping 9
OS bitness                 : 64
CPU bitness                : 64
BIOS manufacturer          : TOSHIBA
BIOS name                  : Default System BIOS
BIOS version               : Version 6.80 
Motherboard manufacturer   : TOSHIBA
Motherboard product        : PORTEGE R930
Motherboard version        : Version A0
Display                    : Intel(R) HD Graphics 4000
Display width              : 1024
Display height             : 768
DPI                        : 120

Offline rocksteady

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Re: Window off screen
« Reply #1 on: July 16, 2019, 03:02:39 PM »
Doesnt that model have 1366 x 768 screen. That is same as my laptop. Avast UI is big but is not greater than 1366 x 768 pixels. Have you set screen to max resolution?

Online DavidR

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Re: Window off screen
« Reply #2 on: July 16, 2019, 03:25:55 PM »
Doesnt that model have 1366 x 768 screen. That is same as my laptop. Avast UI is big but is not greater than 1366 x 768 pixels. Have you set screen to max resolution?


Not according to the data provided by 'mikeyww' in the code screen, it is 1024x168 @ 120 DotsPerInch.

@  mikeyww
There is a bit of a screen resolution hack:
Avast Installation Screen too big for low resolution monitor - A hack that you can try (curtesy of bob3160), see video https://www.youtube.com/watch?v=yM0SQyuk7_4

I had to use this in an old system - Acer Aspire One, Win7 Starter (32bit) 10.1", 1024X600 screen and that worked to at least get past that and then restore normal resolutions.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.8.2432 (build 20.8.5684.602) UI-1.0.566/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline rocksteady

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Re: Window off screen
« Reply #3 on: July 16, 2019, 06:24:04 PM »
My bad. Didn't pull down the slider to reveal screen res data.  :-\

Online DavidR

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Re: Window off screen
« Reply #4 on: July 16, 2019, 07:26:56 PM »
My bad. Didn't pull down the slider to reveal screen res data.  :-\

No problem, at first I thought it was an image rather than a code box with the scroll bar.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.8.2432 (build 20.8.5684.602) UI-1.0.566/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security