Author Topic: email saying my account needs my attention  (Read 918 times)

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Offline mjazz

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  • Posts: 16
email saying my account needs my attention
« on: July 16, 2019, 03:51:16 PM »
It says activate now to unlock the full potential of your subscription.
    
All your activation codes in one place
    
Easy in-app logins to activate

Convenient subscription info

Don’t miss out! Activate your free account now.
Your Avast Team

I already have a paid account.

Offline DavidR

  • Avast Überevangelist
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Re: email saying my account needs my attention
« Reply #1 on: July 16, 2019, 04:38:09 PM »
I haven't seen anything like this in the forum (I could well have missed it)
Presumably you have activated your paid version ?

Have you logged in to your my.avast.com account ?
If not it may well be worth doing so and see that your license is, A) present and B) assigned to your paid installation.

What paid avast version do you have ?
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline rocksteady

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  • Posts: 383
Re: email saying my account needs my attention
« Reply #2 on: July 16, 2019, 06:32:18 PM »
Is the email actually from Avast? hover over the link to see website that is pointing to.