Author Topic: Cannot tell whether auto-renewal is OFF  (Read 1405 times)

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Offline Offices

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Cannot tell whether auto-renewal is OFF
« on: July 18, 2019, 09:05:06 PM »
Hello,
I do not want my Avast VPN to renew this time.
I accessed my account and there is no where to change my subscription.
However, it does say that my last subscription was Subscription period: 1 year
Devices:  1 PC
Quantity: 1
Subscription ID: 10453067701
Does this mean I already turned off auto-renewal.
There is NO WHERE to change subscription status in your 'support' email link.
eg:
f you would like to cancel your Auto-Renewal for whatever reason — no problem. Just go to avast.com/find-order, and use the login credentials below:
I DID.
Since there is no where to 'change subscription' 'cancel' does this mean I am ok?
Kim

Offline Asyn

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Re: Cannot tell whether auto-renewal is OFF
« Reply #1 on: July 20, 2019, 06:39:54 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0