Please help!
I have tried to uninstall avast avast cleanup service but it seems impossible. I used the "change " feature in windows programs and features . After deselecting most of the extra avast features it ran for hours! Now the CPU usage runs 85% ALL THE TIME!!! I cannot end the process via task manager and it will not uninstall! please HELP.
i'm using windows 8.1 and the avast product version is 19.1.7600.0
Hi,
it seems that you somehow get unofficial version (7600) which would most likely explain why you have such problems.
Could you please try to download the latest version from our website:
https://www.avast.com/cleanup or using the Beta link:
http://tuneup.avast.tools.avcdn.net/tools/avast/tuneup/avast_cleanup_setup.exe and check whether you still have the problem with CPU usage and whether you can uninstall the product.
If the problems persist, please send us log files so we can investigate what is going on on you PC.
You can simply send them by executing our log collector utility from this path
C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe assuming that you have still Avast Cleanup installed on your computer.
Just please add your email address there so we can join the logs with your report here.
Thank you.