Author Topic: Freelancer.com url:blacklist help  (Read 815 times)

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Offline gt4ever

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Freelancer.com url:blacklist help
« on: July 24, 2019, 07:38:50 PM »
My advast interenet security software is blocking contest attachments on freelancer.com . I guess it is seeing as a potential threat. Apparently all downloadable links..
Before, this was not a problem. In order to access the files, I would have to add freelancer to the exceptions list. How do I know if these files are safe? I contacted them and they say it could be avast.Any help ? Thanks.


Pop up box :'We've safely aborted connection on because it was infected with url:blacklist avast'

URL: https://www.freelancer.com/fs/download-api.php?type=contest&id=1545213&filename=Manor%20Estate%20Wine%20Catalogue%202019.pdf

Offline Pondus

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Re: Freelancer.com url:blacklist help
« Reply #1 on: July 24, 2019, 09:53:50 PM »
If you think it is wrong, report it to avast lab

Report a false positive (select file or website)
https://www.avast.com/false-positive-file-form.php

https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438


Quote
How do I know if these files are safe?
You can upload and check file(s) at www.virustotal.com


The link you posted does not work for me ?


Detection and false positive problems should be posted in Viruses and Worms section




Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline polonus

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Re: Freelancer.com url:blacklist help
« Reply #2 on: July 26, 2019, 12:00:00 AM »
Here we see detections on relations considering IP:
https://www.virustotal.com/gui/ip-address/18.206.9.77/relations
CDRF flags...
And recently here 5 solutions detect either malware or flag PHISHING:
https://www.virustotal.com/gui/url/b9bb6cc57052ce5f4bbe0f5afbcc8ab120f4154767f14d933c1e33f51273b3af/detection

With VT results always check the accompanying IP results (as Pondus has taught me).

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline jefferson sant

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Re: Freelancer.com url:blacklist help
« Reply #3 on: July 30, 2019, 11:09:43 PM »
Detection was removed on 30.07.2019

Quote from: Avast
Our virus specialists have now cleared its reputation in our database.

With URLs this change should be instant, but it might take up to 24 hours with files.

Offline polonus

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Re: Freelancer.com url:blacklist help [SOLVED]
« Reply #4 on: July 31, 2019, 12:53:59 AM »
Hi jefferson sant,

Thanks for the continuous feedback on solved issues.
You are very welcome.

So many issues we here have asked attention for in the realm of improving website security,
that many website developers, website owners and website maintainers in whatever capacity,
could be now more aware of a lot of issues, whenever they would like to pay attention to such particulars analyzed here.

Keep your website servers and adservers secure to better help end-users keep their clients (browsers) secure.
Do not let security issues be a last resort issue. Fuzz and lint, test and scan for all of us online.

Thanks also for the very valuable comments given by avast team members (we appreciate that, we really do).

Stay safe and secure both offline and online is the wish of,

polonus (volunteer 3rd party cold reconnaissance website security analyst and website error-hunter)
« Last Edit: July 31, 2019, 12:58:03 AM by polonus »
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline jefferson sant

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Re: Freelancer.com url:blacklist help
« Reply #5 on: July 31, 2019, 04:43:36 AM »
Thank you very much Polonus.

All detection issues and false positives are resolved by an avast member and a topic is expected to be answered by an employee. When this does not happen the same is sent to a Virus Lab or wait for the user decide to use the contact form to report this. When there is no answer this has been done later by me.Some are resolved faster and others may take weeks this is due to delay. Sometimes it is not possible because an Avast member is determined as it is not a common detection that can be fixed by any member of avast virus lab so this is only who blocked can fix it.

Offline saurabh11

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Re: Freelancer.com url:blacklist help
« Reply #6 on: August 06, 2019, 06:26:09 PM »
Hello i am not able to download attachments uploaded by clients on Freelancer.com.Whenever i try to download the attachments AVAST gives a warning that a threat has been blocked by name URL:BLACKLIST. I am having a lot of difficulties because of this issue.Please help me resolve this issue.Thanks

Offline jefferson sant

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Re: Freelancer.com url:blacklist help
« Reply #7 on: August 06, 2019, 11:39:05 PM »
Hello i am not able to download attachments uploaded by clients on Freelancer.com.Whenever i try to download the attachments AVAST gives a warning that a threat has been blocked by name URL:BLACKLIST. I am having a lot of difficulties because of this issue.Please help me resolve this issue.Thanks

Thanks for saying that detection back.
Please check tomorrow.

Offline jefferson sant

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Re: Freelancer.com url:blacklist help
« Reply #8 on: August 07, 2019, 10:53:09 PM »
Hello i am not able to download attachments uploaded by clients on Freelancer.com.Whenever i try to download the attachments AVAST gives a warning that a threat has been blocked by name URL:BLACKLIST. I am having a lot of difficulties because of this issue.Please help me resolve this issue.Thanks

Detection has been removed in 07.08.2019 at 12:39 PM

Quote from: Avast
Our virus specialists have been working on this problem and it has now been resolved. The provided website isn't detected by Avast anymore.
« Last Edit: August 07, 2019, 10:54:49 PM by jefferson sant »

Offline saurabh11

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Re: Freelancer.com url:blacklist help
« Reply #9 on: August 08, 2019, 09:36:35 AM »
Thanks a lot for your help.The issue is resolved now.Avast is now not detecting the attachments as threats now on freelancer.com.Thanks a lot

Offline jefferson sant

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Re: Freelancer.com url:blacklist help
« Reply #10 on: August 09, 2019, 02:58:18 AM »
Thanks a lot for your help.The issue is resolved now.Avast is now not detecting the attachments as threats now on freelancer.com.Thanks a lot

Welcome
have a great day.