Author Topic: can't see the online security extension in my chrome browser  (Read 711 times)

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Offline Tian6

  • Newbie
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  • Posts: 1
Hi,

I have previously used the online security extension before and noticed its icon in my chrome browser.
I uninstalled and reinstalled it and now I don't see it despite it being installed on my hard drive.

Can anyone tell me how to enable it?  I've tried the aetting/troubleshooting/add or modify components as instructed on the avast site but it didn't help.

Thanks heaps!

Offline BWhit

  • Avast team
  • Sr. Member
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  • Posts: 271
Re: can't see the online security extension in my chrome browser
« Reply #1 on: July 31, 2019, 04:59:04 PM »
Hi Tian6,

Can I ask you to check for the extension from within Chrome? To do this, please copy and paste chrome://extensions into the Chrome address bar, and press Enter. Is Avast Online Security once of the tiles showing there? Is the extension enabled (the toggle switch in the bottom right corner of the tile should be colored blue)?

Please also be aware - we have recently changed the extension icon (please see attached images; the old icon was shaped liked the Avast logo, where the new icon is shaped like a shield).