Author Topic: Avast welcome message (ashDisp.exe) for Guest account  (Read 7415 times)

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Dmns

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Avast welcome message (ashDisp.exe) for Guest account
« on: August 15, 2006, 03:14:38 PM »
Hello,

I'm setting the invited accound under Windows XP.

Avast is installed and working.

When I log-in the invited account, I've got a message suggesting that i can buy the pro version.

It is the AshDisp.exe program that display nothing with the others accounts (I've tryed with a cmd box) and always show this popup with the invited account.

Some one now how I can remove that ? (without removing the ashDisp.exe)

Thanks a lot.

Dmns.



« Last Edit: August 16, 2006, 03:56:22 PM by Dmns »

Offline Lisandro

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #1 on: August 15, 2006, 03:23:15 PM »
Avast is installed and working.
Did you install avast in the administrator account?

When I log-in the invited account, I've got a message suggesting that i can buy the pro version.
Did you registered avast installation (registration number)? Did you do it into the administrator account?

Some one now how I can remove that ? (without removing the ashDisp.exe)
Are you using the Trial version? Does the trial period expired (2 months)?
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Offline Eddy

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #2 on: August 15, 2006, 03:33:22 PM »
Are you running XP pro or home?

Dmns

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #3 on: August 15, 2006, 04:15:20 PM »
Did you install avast in the administrator account?
Did you registered avast installation (registration number)? Did you do it into the administrator account?
Are you using the Trial version? Does the trial period expired (2 months)?

I'm using Windows XP Pro SP2 (but not joining a domain)
I've installed Avast with the admin account (at least one year ago)
It'is a registred home edition (one year by one year)

Dmns

Offline Eddy

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #4 on: August 15, 2006, 04:27:26 PM »
Did you installed avast while logged in as user with admin rights, or under the real administrator account?

INFO

Dmns

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #5 on: August 15, 2006, 05:07:36 PM »
Did you installed avast while logged in as user with admin rights, or under the real administrator account?

INFO

With a user in the administrators group (as I always do).

Dmns

Offline Eddy

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #6 on: August 15, 2006, 05:09:33 PM »
Try the following:

- Delete avast
- reboot
- run the avast uninstaller from the website
- reboot
- install avast while logged in under the real administrator account

Let us know if this solved it or not.

Dmns

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #7 on: August 15, 2006, 05:51:40 PM »

I Try and tell you.

Dmns

PS : I'm not agree with the concept of "real" administrator...  ;) (there is no differences between members of admin group except if there is dark hard coded evil things in avast product...  :-\ )

Offline Eddy

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #8 on: August 15, 2006, 06:18:04 PM »
Quote
PS : I'm not agree with the concept of "real" administrator...  Wink (there is no differences between members of admin group except if there is dark hard coded evil things in avast product...  Undecided )
There definatly is a difference.

E.G:
- The real admin can delete users with admin rights. Other way around is not possible.

- If you login as user with admin rights and the system gets infected, it may be able to disable ALL user accounts. In that case only the real admin can restore things. (this is btw a good reason to always use a limited account unless there are specific admin rights needed to do a task)

- The real admin can set rules/settings even a user with admin rights can not do.

Dmns

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #9 on: August 15, 2006, 06:19:28 PM »
So :

I've stopped avast services
Deleted avast files
killed the last processes
Deleted the last files
rebooted
Runned the avast uninstaller (downloaded just before)
rebooted as recommended
log-in with the original "administrator" account
installed the last avast (mine was 1 year old)
and... it's the same...

I've got this message for the "invited" account.

But, i've done another test. I've putted the invited account in the adminitrators group (just to try) and log-in. They're is no message. I've removed the invited account from the administrators group and log-in and... the message is there...  :-\

So there is a restriction of the "invited" account that make this message appear (is it looking for something that the account has no right to read ?)
I cannot use Regmonitor to investigate (It needs admin rights...)

Can you help ?

Dmns


Dmns

  • Guest
Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #10 on: August 15, 2006, 06:24:45 PM »

Quote
PS : I'm not agree with the concept of "real" administrator...  Wink (there is no differences between members of admin group except if there is dark hard coded evil things in avast product...  Undecided )
There definatly is a difference.

Quote
E.G:
- The real admin can delete users with admin rights. Other way around is not possible.
=> no, no, no... You can...

Quote
- If you login as user with admin rights and the system gets infected, it may be able to disable ALL user accounts. In that case only the real admin can restore things. (this is btw a good reason to always use a limited account unless there are specific admin rights needed to do a task)
=> no, no, no... You can...

Quote
- The real admin can set rules/settings even a user with admin rights can not do.
=> no, no, no... You can...

All members of the admin group can do the same and that since Windows NT4.

(but I will not go further in this... it's not the point  ;) )

Dmns

Offline Eddy

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #11 on: August 15, 2006, 06:33:30 PM »
You are definatly wrong if it comes to the real admin account and a user with admin rights.

But as lawyers in the US say: "I rest my case"

After (re)installing, did you allow avast to run for all users?
What happens if you give limited user temporarly admin rights, enters the key for avast, then set back the user rights?

Dmns

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #12 on: August 15, 2006, 06:40:01 PM »
After (re)installing, did you allow avast to run for all users?
What happens if you give limited user temporarly admin rights, enters the key for avast, then set back the user rights?

How do you "allow avast to run for all users ?"

I allready put the key with the administrator account (named "administrateur" in the french version  ;) )

Dmns

Offline Lisandro

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #13 on: August 15, 2006, 07:47:53 PM »
Eddy... sorry to disagree...

The real admin can delete users with admin rights. Other way around is not possible.
Users with admin account could do it too... I've done some times...

If you login as user with admin rights and the system gets infected, it may be able to disable ALL user accounts. In that case only the real admin can restore things. (this is btw a good reason to always use a limited account unless there are specific admin rights needed to do a task)
But you're comparing the 'real' administrator account with accounts with admin rights and NOT the common user.
Logging with the Adminstrator account OR the account with admin rights will be the same in this case... all users accounts could be 'messed' according to your words...

The real admin can set rules/settings even a user with admin rights can not do.
Just set 'special' permitions and the accounts will be the same...

But, after all, there is NO difference (and shouldn't have any) on installing avast as the real Administrator account and an account of admin rights. avast install the same, works the same... I'm sure...

But, if you have more than one account with admin rights, oh, then you could have troubles with avast...  :P
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Offline Lisandro

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Re: Avast welcome message (ashDisp.exe) for invited account
« Reply #14 on: August 15, 2006, 07:51:38 PM »
How do you "allow avast to run for all users ?"
Maybe you need to change the access permitions of the avast folder...
But you could 'open' a door to trouble and infections...
Maybe you need to change the Registry keys access permitions... Maybe Alwil team could say something about the accounts with 'invitation' rights...
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