Author Topic: VPN not connecting / new update?  (Read 2381 times)

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Offline Kelly1214

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VPN not connecting / new update?
« on: July 31, 2019, 04:53:45 PM »
With the new update on 7/29/2019 - I have been unable to connect to the VPN.  I uninstalled and reinstalled this morning, it connected for a second or two and then disconnected and will not reconnect. 

I contacted customer support yesterday - haven't heard back yet.

Restarted phone.  Turned phone off and back on. 

Phone:  Pixel 2
Op System: Android 9 (updated)

Any ideas? 

Thank You

Offline DaxxRxx

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Re: VPN not connecting / new update?
« Reply #1 on: August 20, 2019, 01:01:35 PM »
Hi
I have similar issue with my HP laptop, Windows 10.
Since some 'unidentified' update last week - Secureline won't connect. When I activate it, it switches off my WiFi adapter (so there is no internet connection).
When a slide left to disable Secureline, then my WiFi adapter automatically turns itself back on!
I've reinstalled Secureline, but no difference!
Help!

Offline Asyn

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Re: VPN not connecting / new update?
« Reply #2 on: August 20, 2019, 03:12:42 PM »
Win 8.1 [x64] - Avast PremSec 20.2.2400.Beta#3 [UI.501] - CC 5.65 - EEK - Firefox ESR 68.6 [NS/AOS/uBO/PB] - TB 68.6 - ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline warsongg

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Re: VPN not connecting / new update?
« Reply #3 on: August 23, 2019, 02:43:16 PM »
mine doesnt connect either keeps disconnecting and reconnecting 8) >:( past few days

Offline bob3160

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Re: VPN not connecting / new update?
« Reply #4 on: September 02, 2019, 09:44:49 PM »
Most of the anti-virus block the vpn because they feel the it can create in-secure connections.
And where did that bit of wisdom come from? Certainly not from anything I've read. ???
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq