Author Topic: IMPOSSIBLE TO CANCEL!!!!!  (Read 262 times)

0 Members and 1 Guest are viewing this topic.

Offline Offices

  • Newbie
  • *
  • Posts: 2
IMPOSSIBLE TO CANCEL!!!!!
« on: August 02, 2019, 03:09:09 PM »
Your service should be shut down in the US!
You make it IMPOSSIBLE to cancel auto-renew and I am angry!
I used the "cancel" support email on your customer support link, so answer!!
I was just charged AGAIN.
Your links to 'unsubscribe' don't exist in my account!
There IS NOT 'UNSUBSCRIBE' BUTTON otherwise, I would have used it!
All you do is put customer's in an endless 'renewal' loop!
Here is my order id: 64900319100   $59.99
I want your product stopped and I want my refund.


YOU DON'T THINK I'VE DONE THAT?????
you thought I came this far just to complain? I am complaining that I HAVE DONE WHAT WAS ASKED OF ME, THEY HAVE NOT.
YOUR RESPONSE, ALTHOUGH APPRECIATED WAS NOT HELPFUL.
I HAVE EMAILED TO THE CUSTOMER SUPPORT LINK TWICE.
NO RESPONSE.
MY ONLY RECOUSE IS TO DISPUTE THE CHARGE WITH MY BANK.
« Last Edit: August 05, 2019, 06:58:05 PM by Offices »

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5973
  • When you think you know, Think Again
Re: IMPOSSIBLE TO CANCEL!!!!!
« Reply #1 on: August 02, 2019, 04:14:44 PM »
https://support.avast.com/article/24/ (Orders/Renewals/Refunds)  :)

NOTE: You may want to remove your email from public viewing, as it could be harvested by Spam Bots
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.7.2388 /VS 5.01(WC)/ASB/Mbam/Secureline b. 5.4/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.7.2388 /VS 5.01(WC)/ASB beta/Secureline b 5.4/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2000)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
<LAYERED SECURITY SOFTWARE PROTECTION ALL OS's>