Author Topic: Why is Avast Free Antivirus forcing me to upgrade to paid?  (Read 4328 times)

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Offline bob3160

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Re: Why is Avast Free Antivirus forcing me to upgrade to paid?
« Reply #15 on: August 03, 2019, 08:46:39 PM »
"Did you watch the video which points out the pitfalls?"

I did watch your video. The product I am using is Avast Free Antivirus.
Clicking Activate or Reactivate does not renew the license even after closing subsequent screens.
Unlike your video. You may be using an earlier version. I am on 18.8.2356
I'm actually using a much newer free version but, I'm also using Windows 10 v1903.
It still doesn't change the fact that when you select trial, it isn't free and supplying your credit card never means you're getting something free.
David uses Windows XP so he know the earlier version of Avast.
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Offline Asyn

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Re: Why is Avast Free Antivirus forcing me to upgrade to paid?
« Reply #16 on: August 03, 2019, 08:48:20 PM »
I wish someone from Avast would help.
The devs will be back on Monday...
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Offline rocksteady

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Re: Why is Avast Free Antivirus forcing me to upgrade to paid?
« Reply #17 on: August 04, 2019, 05:01:59 PM »
I am also using 18.8 on old WinXP laptop. The key thing to keep to free version is to click "No Thankyou" to all trials offered. I think you have said you did that, but then ended up with no reactivation.
I wonder if it would be worth a repair or complete uninstall (using the right uninstaller for that version) and then reinstallation of 18.8.
I believe that is what I had to do on one occassion, but don't think my reason was particularly to renew free licence.

Offline MartinZ

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Re: Why is Avast Free Antivirus forcing me to upgrade to paid?
« Reply #18 on: August 05, 2019, 04:58:07 PM »
This looks that you can't contact our licensing server. Have you please tried to restart PC?