Author Topic: slowly updating virus definition  (Read 11491 times)

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Offline Lisandro

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Re: slowly updating virus definition
« Reply #15 on: August 16, 2006, 05:00:53 AM »
I would assume they have to prioritise
A white list of 'good' sample suppliers (specially the ones from Forums) will help...
After all, we help them on Forum that could give us some kind of priority, don't you think David?  ;)
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Offline DavidR

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Re: slowly updating virus definition
« Reply #16 on: August 16, 2006, 01:30:39 PM »
I would have thought those coming from avast users not just those who help on the forums, so those coming from the chest submission should be given priority, unfortunately they too are routed through the virus @ avast.com address.

That would be very easy to rectify have a new email for the submissions from the chest, e.g. viruschest @ avast.com perhaps that may even reduce the amount of spam that is probably sent to the virus @ avast.com address due to its being plastered all over this forum.

Also the much talked about and much requested on-line submission of suspect or possible false positive samples could possibly help prioritise things.
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Offline wetabax

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Re: slowly updating virus definition
« Reply #17 on: August 16, 2006, 06:11:54 PM »
That would be very easy to rectify have a new email for the submissions from the chest, e.g. viruschest @ avast.com perhaps that may even reduce the amount of spam that is probably sent to the virus @ avast.com address due to its being plastered all over this forum.

That's a great Idea! Congratulations!
PS - one of the 4 viruses I sent this week is still recognized by today's update. Three are waiting.
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Offline Vlk

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Re: slowly updating virus definition
« Reply #18 on: August 16, 2006, 06:31:19 PM »
1. They are all routed to the same virus @ avast.com address, but files sent directly from chest are identified and separated automatically on our mail server - so it really doesn't make any difference.

2. We now have two full-time engineers working on the "virus" mailbox. Once the whole backlog is processed (yes, there're still some remaints) you should see dramatic improvement in processing time (well, even now it should be much much better than it used to be).


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Offline RejZoR

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Re: slowly updating virus definition
« Reply #19 on: August 16, 2006, 06:56:33 PM »
Well i can certanly confirm this. Samples were added much faster.
Though i'm still missing web form from which i could upload stuff. Chest is the only way for me as GMail is blocking things and you have to pack them all over (annoying).
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Offline Lisandro

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Re: slowly updating virus definition
« Reply #20 on: August 16, 2006, 07:28:44 PM »
2. We now have two full-time engineers working on the "virus" mailbox. Once the whole backlog is processed (yes, there're still some remaints) you should see dramatic improvement in processing time (well, even now it should be much much better than it used to be).
Let's be fair people...
I can SEE there is a difference in detection... really... my other scanners are not being able to detect anything nowadays...
They're feeling rejected as avast is doing a very good first defense line  8)
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Offline Lisandro

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Re: slowly updating virus definition
« Reply #21 on: August 16, 2006, 07:31:35 PM »
GMail is blocking things and you have to pack them all over (annoying).
Yeah... very annoying to sample submition...
Good if we think that we're not receiving that mails.  :)
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Offline wetabax

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Re: slowly updating virus definition
« Reply #22 on: August 23, 2006, 06:57:53 PM »
[message deleted after I have received an email from avast team asking for apologises.]
« Last Edit: August 23, 2006, 07:23:12 PM by wetabax »
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Offline Lisandro

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Re: slowly updating virus definition
« Reply #23 on: August 23, 2006, 07:56:42 PM »
Wetabax, thanks for posting...
Alwil, thanks for improving detection  8)
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Offline wetabax

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Re: slowly updating virus definition
« Reply #24 on: August 25, 2006, 04:49:00 PM »
GOOD NEWS!!!
message received from one of the avast virus team:  :D

[ref delay to add virus signatures in a VPS file]
"I'm so sorry. All this delay is due to our testing system that have to
be reorganized. It is not so easy to make it more flexible, but it is
necesary. I hope that in some time we will be able to add signatures to
VPS in hours not in days. Hope all this will be better everytime you and
other users send us a suspicious files."

let's wait.
Walter Tabax
sao paulo - sp
brasil

Offline Lisandro

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Re: slowly updating virus definition
« Reply #25 on: August 25, 2006, 09:21:57 PM »
All this delay is due to our testing system that have to be reorganized.
Does Alwil want to 'share' this info or open for suggestions and discussion? Or not, this is an internal stuff that won't be posted by you here...
Just want to know to avoid loosing of time of making questions and waiting for answers that won't exist...  :-\
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Offline Dwarden

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Re: slowly updating virus definition
« Reply #26 on: August 26, 2006, 01:37:08 AM »
well Vlk already mentioned in past they working on these improvements ...

so take it as public secret :)
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Offline Dwarden

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Re: slowly updating virus definition
« Reply #27 on: August 27, 2006, 03:51:33 PM »
just to continue on similar subject and avoid create new thread ...

worst time to submit trojans/viruses to Alwil seems to be late friday GMT and weekend ...

example there is / was Steam targeted scam caimpaing with trojan (that mean detection delayed by 3 days is useless as that threat is worst when sources are online)

submitted on friday midnight to Alwil, Kasperky, Microsoft, ESET, Grisoft ...

over Saturday day it was added by Kaspersky bit later followed by ESET ...
after uploading to VirusTotal and Jotti it was added over Sunday morning by Symantec and Antivir

clearly shows these companies got advantage in staff working 24/7 on trojan detections ...

lets hope Alwil cleans up backlog soon :) and speed up
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Offline Lisandro

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Re: slowly updating virus definition
« Reply #28 on: August 27, 2006, 04:16:05 PM »
Thanks Dwarden.
I've asked in another thread about the Kaspersky engine into Active Virus Shield. I can't install it if it is not the only resident.
Does anybody knows if there is a solution for this?
I've posted in Wilders forum as well... but, as usual for me, everybody drops a comment in Wilders but nobody answers my questions there...  :'(
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Offline Dwarden

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Re: slowly updating virus definition
« Reply #29 on: August 28, 2006, 01:34:07 AM »
no idea, as far i heard it's dumbed down old version of KAV so i not messed with it yet ... plus AOL tag .... eww

in meantime VBA32 added detetion of that trojan too ...
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