Author Topic: slowly updating virus definition  (Read 14846 times)

0 Members and 1 Guest are viewing this topic.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67195
Re: slowly updating virus definition
« Reply #15 on: August 16, 2006, 05:00:53 AM »
I would assume they have to prioritise
A white list of 'good' sample suppliers (specially the ones from Forums) will help...
After all, we help them on Forum that could give us some kind of priority, don't you think David?  ;)
The best things in life are free.

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88897
  • No support PMs thanks
Re: slowly updating virus definition
« Reply #16 on: August 16, 2006, 01:30:39 PM »
I would have thought those coming from avast users not just those who help on the forums, so those coming from the chest submission should be given priority, unfortunately they too are routed through the virus @ avast.com address.

That would be very easy to rectify have a new email for the submissions from the chest, e.g. viruschest @ avast.com perhaps that may even reduce the amount of spam that is probably sent to the virus @ avast.com address due to its being plastered all over this forum.

Also the much talked about and much requested on-line submission of suspect or possible false positive samples could possibly help prioritise things.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

wetabax

  • Guest
Re: slowly updating virus definition
« Reply #17 on: August 16, 2006, 06:11:54 PM »
That would be very easy to rectify have a new email for the submissions from the chest, e.g. viruschest @ avast.com perhaps that may even reduce the amount of spam that is probably sent to the virus @ avast.com address due to its being plastered all over this forum.

That's a great Idea! Congratulations!
PS - one of the 4 viruses I sent this week is still recognized by today's update. Three are waiting.

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11658
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: slowly updating virus definition
« Reply #18 on: August 16, 2006, 06:31:19 PM »
1. They are all routed to the same virus @ avast.com address, but files sent directly from chest are identified and separated automatically on our mail server - so it really doesn't make any difference.

2. We now have two full-time engineers working on the "virus" mailbox. Once the whole backlog is processed (yes, there're still some remaints) you should see dramatic improvement in processing time (well, even now it should be much much better than it used to be).


Thanks,
Vlk
If at first you don't succeed, then skydiving's not for you.

Offline RejZoR

  • Polymorphic Sheep
  • Serious Graphoman
  • *****
  • Posts: 9406
  • We are supersheep, resistance is futile!
    • RejZoR's Flock of Sheep
Re: slowly updating virus definition
« Reply #19 on: August 16, 2006, 06:56:33 PM »
Well i can certanly confirm this. Samples were added much faster.
Though i'm still missing web form from which i could upload stuff. Chest is the only way for me as GMail is blocking things and you have to pack them all over (annoying).
Visit my webpage Angry Sheep Blog

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67195
Re: slowly updating virus definition
« Reply #20 on: August 16, 2006, 07:28:44 PM »
2. We now have two full-time engineers working on the "virus" mailbox. Once the whole backlog is processed (yes, there're still some remaints) you should see dramatic improvement in processing time (well, even now it should be much much better than it used to be).
Let's be fair people...
I can SEE there is a difference in detection... really... my other scanners are not being able to detect anything nowadays...
They're feeling rejected as avast is doing a very good first defense line  8)
The best things in life are free.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67195
Re: slowly updating virus definition
« Reply #21 on: August 16, 2006, 07:31:35 PM »
GMail is blocking things and you have to pack them all over (annoying).
Yeah... very annoying to sample submition...
Good if we think that we're not receiving that mails.  :)
The best things in life are free.

wetabax

  • Guest
Re: slowly updating virus definition
« Reply #22 on: August 23, 2006, 06:57:53 PM »
[message deleted after I have received an email from avast team asking for apologises.]
« Last Edit: August 23, 2006, 07:23:12 PM by wetabax »

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67195
Re: slowly updating virus definition
« Reply #23 on: August 23, 2006, 07:56:42 PM »
Wetabax, thanks for posting...
Alwil, thanks for improving detection  8)
The best things in life are free.

wetabax

  • Guest
Re: slowly updating virus definition
« Reply #24 on: August 25, 2006, 04:49:00 PM »
GOOD NEWS!!!
message received from one of the avast virus team:  :D

[ref delay to add virus signatures in a VPS file]
"I'm so sorry. All this delay is due to our testing system that have to
be reorganized. It is not so easy to make it more flexible, but it is
necesary. I hope that in some time we will be able to add signatures to
VPS in hours not in days. Hope all this will be better everytime you and
other users send us a suspicious files."

let's wait.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67195
Re: slowly updating virus definition
« Reply #25 on: August 25, 2006, 09:21:57 PM »
All this delay is due to our testing system that have to be reorganized.
Does Alwil want to 'share' this info or open for suggestions and discussion? Or not, this is an internal stuff that won't be posted by you here...
Just want to know to avoid loosing of time of making questions and waiting for answers that won't exist...  :-\
The best things in life are free.

Offline Dwarden

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1793
  • Ideas, that's ocean without borders!
    • Bohemia Interactive
Re: slowly updating virus definition
« Reply #26 on: August 26, 2006, 01:37:08 AM »
well Vlk already mentioned in past they working on these improvements ...

so take it as public secret :)
https://twitter.com/FoltynD , Tech. Community, Online Services & Distribution manager of Bohemia Interactive

Offline Dwarden

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1793
  • Ideas, that's ocean without borders!
    • Bohemia Interactive
Re: slowly updating virus definition
« Reply #27 on: August 27, 2006, 03:51:33 PM »
just to continue on similar subject and avoid create new thread ...

worst time to submit trojans/viruses to Alwil seems to be late friday GMT and weekend ...

example there is / was Steam targeted scam caimpaing with trojan (that mean detection delayed by 3 days is useless as that threat is worst when sources are online)

submitted on friday midnight to Alwil, Kasperky, Microsoft, ESET, Grisoft ...

over Saturday day it was added by Kaspersky bit later followed by ESET ...
after uploading to VirusTotal and Jotti it was added over Sunday morning by Symantec and Antivir

clearly shows these companies got advantage in staff working 24/7 on trojan detections ...

lets hope Alwil cleans up backlog soon :) and speed up
https://twitter.com/FoltynD , Tech. Community, Online Services & Distribution manager of Bohemia Interactive

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67195
Re: slowly updating virus definition
« Reply #28 on: August 27, 2006, 04:16:05 PM »
Thanks Dwarden.
I've asked in another thread about the Kaspersky engine into Active Virus Shield. I can't install it if it is not the only resident.
Does anybody knows if there is a solution for this?
I've posted in Wilders forum as well... but, as usual for me, everybody drops a comment in Wilders but nobody answers my questions there...  :'(
The best things in life are free.

Offline Dwarden

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1793
  • Ideas, that's ocean without borders!
    • Bohemia Interactive
Re: slowly updating virus definition
« Reply #29 on: August 28, 2006, 01:34:07 AM »
no idea, as far i heard it's dumbed down old version of KAV so i not messed with it yet ... plus AOL tag .... eww

in meantime VBA32 added detetion of that trojan too ...
https://twitter.com/FoltynD , Tech. Community, Online Services & Distribution manager of Bohemia Interactive