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Silent Mode - Avast MAKE UP YOUR MIND! Avast Please Fix this bug.

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cry4dawn:
So I understand that Silent Mode is made to NOT tell you certain things. I always use Silent mode. About a year ago a choice was made that when you scan an item on your computer IT DOES NOT TELL YOU the results of a manual scan. You had to turn off Silent Mode and then scan the file and then turn Silent mode back on.

That was a really stupid choice. If a user says HEY I want to scan something and silent mode is on, it should tell you the scan results of a file.

Now In the last few months, I noticed that with Silent Mode on, we want back to the original way it was before the update a year ago and I was getting scan results even with Silent Mode back on. I figured people had complained and someone with common sense at Avast said, Yes that does not make sense..

Well the latest upgrade for Avast is out again, and NOW ONCE AGAIN I have to turn off silent mode to see scan results I have manually asked for.

This is insane and DOES NOT WORK.

Silent Mode ON or OFF. If a user does a manual scan on a file, it should show you the results. Why would it NOT?

Silent Mode is designed so a users who is surfing the web does not see all the crap that is going on. However, if a user does an action that requires a result, WHY WOULD YOU BLOCK THE RESULT?

Can we please show the result with Silent Mode ON when we do a manual scan of a file? This is honestly a no brainer.

Clearly your Q.A. is missing these things and honestly I am glad they did. But this idea of not giving a result when a users asks for it by hiding it does NOT make sense.

Please return a result for a manual scan with silent mode ON and OFF.

cry4dawn:
Sad there has been no response to this.

bob3160:
Reported to Avast.

petr blatny:
cry4dawn - thank you for your report, can you please specify what exactly is manual scan? Is it a scan run from context menu? Thank you.

Grigs:

--- Quote from: petr blatny on August 19, 2019, 08:44:11 AM ---cry4dawn - thank you for your report, can you please specify what exactly is manual scan? Is it a scan run from context menu? Thank you.

--- End quote ---

Hello. I will let cry4dawn answer personaly, but on my side, this is indeed the scans launched with the contextual menu (right click on files -> Analyse the selected items).

I agree with cry4dawn that the system as it is right now is not efficient. I would personaly love to have a window open which shows the progress of the scan and sums up how many files have been scanned and if something has been found or, alternatively, to see a short pop-up in the bottom on the right of the screen which simply confirms that scan has been runned and that nothing has been found.

Each time I download a new element, I launch an analysis. Right now, Avast is not telling me clearly if everything is okay, or even if the scan is done (e.g. if sound is off). It would be very nice to modify this aspect.

Grigs

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