Subscription is not activated.

[Максим168]

Hello! Windows xp 32x system. After entering the subscription code, a message appears that the subscription is activated. But below it is still shown that there are 29 days left. What am I doing wrong?

[bob3160]

Hello! Windows xp 32x system. After entering the subscription code, a message appears that the subscription is activated. But below it is still shown that there are 29 days left. What am I doing wrong?

Have you restarted your computer?

[Максим168]

Hello! Windows xp 32x system. After entering the subscription code, a message appears that the subscription is activated. But below it is still shown that there are 29 days left. What am I doing wrong?

Have you restarted your computer?

Yes, of course, but that didn't help (

[mickey.b]

Hello! Windows xp 32x system. After entering the subscription code, a message appears that the subscription is activated. But below it is still shown that there are 29 days left. What am I doing wrong?

I apologize for your issue. Our latest 19.x versions do not support WinXP, so you will need to stay with 18.8 version. You may need to create a case at Avast Business Support