Author Topic: Subscription is not activated.  (Read 306 times)

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Offline Максим168

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Subscription is not activated.
« on: August 08, 2019, 09:41:05 AM »
Hello! Windows xp 32x system. After entering the subscription code, a message appears that the subscription is activated. But below it is still shown that there are 29 days left. What am I doing wrong?

Online bob3160

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Re: Subscription is not activated.
« Reply #1 on: August 08, 2019, 11:02:33 PM »
Hello! Windows xp 32x system. After entering the subscription code, a message appears that the subscription is activated. But below it is still shown that there are 29 days left. What am I doing wrong?
Have you restarted your computer?
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Offline Максим168

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Re: Subscription is not activated.
« Reply #2 on: August 09, 2019, 05:09:07 AM »
Hello! Windows xp 32x system. After entering the subscription code, a message appears that the subscription is activated. But below it is still shown that there are 29 days left. What am I doing wrong?
Have you restarted your computer?

Yes, of course, but that didn't help (

Offline mickey.b

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Re: Subscription is not activated.
« Reply #3 on: August 19, 2019, 05:45:34 PM »
Hello! Windows xp 32x system. After entering the subscription code, a message appears that the subscription is activated. But below it is still shown that there are 29 days left. What am I doing wrong?

I apologize for your issue. Our latest 19.x versions do not support WinXP, so you will need to stay with 18.8 version. You may need to create a case at Avast Business Support
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support