Author Topic: Web shield preventing access for Chrome  (Read 704 times)

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Offline Tiernan

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Web shield preventing access for Chrome
« on: August 11, 2019, 01:03:16 AM »
Hello, I checked the service phone number but figured this would be easier and to the point regardless of how long to wait for a response. I've had difficulty accessing my Google Chrome browser for over a month, specifically Gmail and loading images, and tried everything listed within the browser & computer itself. However, I finally discovered something 'magical' after turning the core Avast shields off, then found it as the Web Shield despite not having any block options on. I would like to continue using all shields within Avast Internet Security...but is there any other way I can adjust the web shield to function better without stalling certain pages after a small time or maybe uninstall/reinstall the suite? Thanks for any assistance

Online bob3160

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Re: Web shield preventing access for Chrome
« Reply #1 on: August 11, 2019, 01:08:21 AM »
Hello, I checked the service phone number but figured this would be easier and to the point regardless of how long to wait for a response. I've had difficulty accessing my Google Chrome browser for over a month, specifically Gmail and loading images, and tried everything listed within the browser & computer itself. However, I finally discovered something 'magical' after turning the core Avast shields off, then found it as the Web Shield despite not having any block options on. I would like to continue using all shields within Avast Internet Security...but is there any other way I can adjust the web shield to function better without stalling certain pages after a small time or maybe uninstall/reinstall the suite? Thanks for any assistance
No problems here using Gmail and Chrome.
Have you tried the following:
Repair & Clean Install of Avast -> https://goo.gl/t7aJGq
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Tiernan

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Re: Web shield preventing access for Chrome
« Reply #2 on: August 12, 2019, 08:56:03 PM »
I will try those, thanks!

Online bob3160

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Re: Web shield preventing access for Chrome
« Reply #3 on: August 12, 2019, 10:03:35 PM »
I will try those, thanks!
You're welcome. Please post here if that cures the problem or, you still need additional help.
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Tiernan

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Re: Web shield preventing access for Chrome
« Reply #4 on: August 14, 2019, 03:39:13 AM »
You're welcome. Please post here if that cures the problem or, you still need additional help.

I think this will work, despite the Avast Internet Security backup installation being slow but it's probably my connection. First I tried the clean uninstall

Online bob3160

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Re: Web shield preventing access for Chrome
« Reply #5 on: August 14, 2019, 02:05:08 PM »
Thanks for the feedback Glad things are working again. :)
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq