Author Topic: Where is Avast Password  (Read 681 times)

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Offline david2086

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Where is Avast Password
« on: August 12, 2019, 02:41:05 AM »
I am attempting to uninstall Avast free version from Windows10 using the Add Remove Program window. Once I click UNINSTALL, Avast gives me the pop-up asking for the password. I do not have this password and there is no such password associated with my online account. I have no emails with a password from Avast.

If I try to reset the password using this link, I get the message "You have no subscriptions, would you like to buy one"

I have no subscription, I have the free version of Avast, so this seems to be a dead end. Avast seems to refuse to budge, asking for a password I do not have, cannot provide and apparently cannot obtain from Avast.

Thanks in advance for any tips.
« Last Edit: August 12, 2019, 02:57:47 AM by david2086 »

Offline LeahG xx

  • N00b Malware Fighter
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Re: Where is Avast Password
« Reply #1 on: August 12, 2019, 04:43:07 AM »
This section of the forum is for the Avast Passwords app. For information about Avast Free Antivirus please post in the correct section here: https://forum.avast.com/index.php?board=2.0
My main rig (aka Frankenstein 2.0):
Avast Free Antivirus, Windows 10 Home x64, Intel Core i5-9500, Nvidia GeForce GTX 1060 3GB, Patriot Viper NVMe SSD (C:), Hitachi HDD, HyperX 16GB DDR4 RAM, MSI MPG Z390 Gaming Edge AC
My 2nd rig (aka Frankenstein 1.x):
Avast Free Antivirus, Windows 10 Home x64, Intel Core i5-650, nVidia GeForce 9800 GT, Kingston A400 SSD, 8GB DDR3 RAM, MSI MS-7613

Offline Asyn

  • Avast Überevangelist
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Re: Where is Avast Password
« Reply #2 on: August 12, 2019, 05:20:49 AM »
Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
W8.1 [x64] - Avast PremSec 19.9.2394.B1 [UI.441] - CC 5.63 - EEK - Firefox ESR 68.4.2 [NS/AOS/uBO/PB] - Thunderbird 68.4.1 - ASL.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0