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Author Topic: VPN  (Read 6260 times)

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Offline mixa.glushchenko

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VPN
« on: August 13, 2019, 09:57:31 AM »
Добрый день, у меня VPN  снял больше денег чем было в подписке. Таких цен даже нет в прайсе!!!!! Что  мне делать и как вернуть деньги? Не хочу пользоваться за такую сумму VPN!!!!!!!
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Offline Asyn

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Re: VPN
« Reply #1 on: August 13, 2019, 10:28:58 AM »
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mixa.glushchenko

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Re: VPN
« Reply #2 on: August 13, 2019, 10:49:20 AM »
Good afternoon, my VPN withdrew more money than it was in the subscription. Such prices are not even in the price list !!!!! What should I do and how to return the money? I do not want to use VPN for such an amount !!!!!!!
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Offline mixa.glushchenko

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Re: VPN
« Reply #3 on: August 13, 2019, 10:54:39 AM »
If you just unsubscribe, will the money be returned to the card? I haven’t been using a VPN for 2 months already, and the subscription continues to withdraw money.
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Offline Asyn

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Re: VPN
« Reply #4 on: August 13, 2019, 12:12:28 PM »
Did you buy from Avast directly or from a reseller..?
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mixa.glushchenko

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Re: VPN
« Reply #5 on: August 13, 2019, 12:40:12 PM »
Quote from: Asyn on August 13, 2019, 12:12:28 PM
Did you buy from Avast directly or from a reseller..?
Directly
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Offline Asyn

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Re: VPN
« Reply #6 on: August 13, 2019, 12:42:42 PM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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