Consumer Products > Avast Mac Security

Avast Won't Uninstall or Update

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holtgoddard:
Hi.  Hoping this great forum can help.

I have an Avast installation that apparently hasn't successfully updated in almost 5 years, since the registration expired in 2014.  I would like to uninstall and reinstall.  The problem is that I have gone through the usual uninstall process on the Mac - I've gone to the menu bar and clicked on uninstall.  The program just sits for a few minutes and then crashes.

Any thoughts?

ondrej.kolacek:
Hello,
try to run this from terminal

sudo /Applications/Avast.app/Contents/Backend/hub/uninstall.sh

this should hopefully do the trick
Kind regards,
Ondrej Kolacek

holtgoddard:
Thanks.  I will give that a try.

holtgoddard:
Ondrej,

Thanks much for the advice.  The response I get is "command not found". 

Any further advice?

ondrej.kolacek:
Hello,
is the product you are trying to uninstall Avast Antivirus for Mac? If the AV is version 12 or older, you can try to run uninstaller from terminal via:


--- Code: ---open /Library/Application\ Support/Avast/components/uninstall/com.avast.uninstall.app
--- End code ---

or directly the script


--- Code: ---sudo /Library/Application\ Support/Avast/hub/uninstall.sh
--- End code ---

Kind regards,
Ondrej Kolacek

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