Author Topic: Avast using 98% cpu  (Read 440 times)

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Offline pierrevachon

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Avast using 98% cpu
« on: August 26, 2019, 04:34:59 PM »
Is it normal when i boot up that the file com.avast.daemon runs for a long time and loads the cpu to 98%? The fan keeps running. Seems like a lot of resources for this program.

Thanks.

Pierre

Offline ondrej.kolacek

  • Avast team
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Re: Avast using 98% cpu
« Reply #1 on: August 26, 2019, 04:58:58 PM »
Hello,
it is not normal, but last few days there have been several reports of such behavior. Please check your email, I have sent you a mail, it would be great if you could help us with diagnosis of this problem.
Kind regards,
Ondrej Kolacek

Offline ondrej.kolacek

  • Avast team
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Re: Avast using 98% cpu
« Reply #2 on: August 28, 2019, 02:02:12 PM »
Hello,

the issue should be fixed via new VPS released at 27. August 2019, cca. 16:30 UTC. The cause was a bug in pdf processing code which led to infinite loop for small set of PDF files.


Unfortunately the update of VPS itself will not stop the infinite loop; if this is happening to you, force update of Avast (just in case automatic update did not download the new VPS yet) and afterwards either restart your computer or run the following command in terminal:

Code: [Select]
sudo killall com.avast.daemon
We apologise for the issue.
 
Kind regards,
Ondrej Kolacek
« Last Edit: August 28, 2019, 02:03:50 PM by ondrej.kolacek »