Avast Premium Security activating some functions every day

[Lukas Mizoch]

Hello, I have Avast Premium Security 19.7.2388. Every day after I turn my PC on I see this in bottom right corner of screen. Why?

[Asyn]

Sorry, I don't speak your language, could you translate it..?

[Lukas Mizoch]

It says that is activating advanced security functions and I should not turn off computer.

[Asyn]

It says that is activating advanced security functions and I should not turn off computer.

Hmmm, my best guess would be that it's migrating your license.

[Lukas Mizoch]

Every day? For whole week?

[Asyn]

Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

[Lukas Mizoch]

My license status show this.

[Asyn]

Did you try the repair yet..?

[Lukas Mizoch]

Yes, I will see result tomorow.

[Asyn]

Yes, I will see result tomorow.

OK, report back.

[Adrian168]

I have the same problem.
I have license for avast internet security. It was transformed into Avast Premium Security.
I have executed "Repair App". I have rebooted the computer.
The same problem: "The computer displays Your Avast is activating advanced security features. Do not turn off your computer"

Maybe i have to wait a month, a year ... I think. But what if I cannot do that?

Please mister Asyn, you have already helped me! I am sure You will help me.

Avast Premium Security version: 19.7.2388 (build 19.7.4674.522)
OS: Windows 7 Professional. Avast Cleanup Premium installed.

PS. Must I pay some money for that? Please, specify this clearly!

[Asyn]

Please mister Asyn, you have already helped me! I am sure You will help me.

Avast Premium Security version: 19.7.2388 (build 19.7.4674.522)
OS: Windows 7 Professional. Avast Cleanup Premium installed.

PS. Must I pay some money for that? Please, specify this clearly!

The upgrade to Avast Premium is free if you've a valid license. (Cleanup isn't included, though)
-> Premium Security FAQ: https://support.avast.com/article/Premium-Security-FAQ

[petr blatny]

I have the same problem.
I have license for avast internet security. It was transformed into Avast Premium Security.
I have executed "Repair App". I have rebooted the computer.
The same problem: "The computer displays Your Avast is activating advanced security features. Do not turn off your computer"

Maybe i have to wait a month, a year ... I think. But what if I cannot do that?

Please mister Asyn, you have already helped me! I am sure You will help me.

Avast Premium Security version: 19.7.2388 (build 19.7.4674.522)
OS: Windows 7 Professional. Avast Cleanup Premium installed.

PS. Must I pay some money for that? Please, specify this clearly!

Hello Lukas Mizoch + Adrian168
Can you please collect logs for us?
1. please turn on debug logs (setting->troubleshooting)
2. please try to induce the activating toaster again
3. please pack all logs from: c:\Users\All Users\AVAST Software\Avast\log\ + c:\Users\All Users\AVAST Software\Persistent Data\Avast\Logs\ and send them to me: petr.blatny@avast.com

thank you very much

[Adrian168]

Phase 2 do not appear again ... maybe that's all.
I think the time resolved all.
Possibly?


UPDATE: It appears again  .. I did not find folders indicated at 3.
Sorry for my incompetence!!!

LAST UPDATE
I was incompetent C:/ProgramData was hidden. I have Windows 7.
Attrib ProgramData -h was the command.
I packed two sets of logs as you specify. I sended email to petr.blatny@avast.com
May be your mail inbox don't see my my email because I use id mv67bv. See your spam folder!

Many words ... please excuse me!

[mchain]

Well, this is what started the whole thing:  (See attached below)

Prerequisite was the voluntary upgrade to Avast Premium Security ---

NOTE:  These two boxes showed up on a secondary administrative account 3 days after the first one updated AIS to ASP.  Obviously, the secondary admin account is not used everyday, so.

[EDIT:]  IF users are shutting down their Win 10 systems they shouldn't do that when avast calls for a restart.  Due to advanced hibernation settings in Win 10, a shutdown is not really a full system shutdown (power off) but is instead a state whereby data is written to the hard drive to enhance system startup the next time the user "turns his/her system back on".

Do a restart instead or change the Win 10 settings for a system shutdown from the default settings.