When I run Smart Scan it flies through "Browser threats" and "Outdated apps" in seconds, but when it's time to start "Viruses and malware" it never goes past 0%. I keep getting the notification that scan is in progress although no progress is made. I used the Repair function without any noticeable change in my problem. Then I went to Help and wanted to Uninstall and Reinstall, but I'm afraid to uninstall because then I would not be able to see the Help instructions. I can't copy-and-paste those instructions to save them in a document. How should I fix my Avast Premium Security so the full scan will run?
I have subscriptions to Avast Premium Security, Avast Cleanup and Avast SecureLine VPN; however, I don't use VPN because it interferes with websites that use my location. Of course, once again, I can't copy-and-paste subscription numbers.
ADDENDUM: Cleanup shows some disk needs to be scanned, and last scan was in May. I did have a new hard drive installed in May. What needs to be adjusted in Avast when I get a new hard drive?
