Author Topic: Cannot Download  (Read 1232 times)

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Offline h.jones0411

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Cannot Download
« on: August 25, 2019, 06:35:14 PM »
I have tried to download the free Avast, and when the program starts I immediately get that there was an error while completing the setup process. I have attached the log that comes with it.

Can someone help me? I'm afraid there is a virus on my computer keeping me from loading an antivirus program.

Offline mchain

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Re: Cannot Download
« Reply #1 on: August 25, 2019, 06:40:48 PM »
Do you already have an antivirus program installed?  What operating system?

Try downloading the full off-line installer for avast free here:  https://forum.avast.com/index.php?topic=228911.0  (Scroll down to the bottom of the first topic entry (offline) and click the one for Free.)
« Last Edit: August 25, 2019, 06:42:48 PM by mchain »
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Online bob3160

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Re: Cannot Download
« Reply #2 on: August 26, 2019, 12:12:24 AM »
How to Successfully Install Avast -> http://goo.gl/VLXde
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline suk

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Re: Cannot Download
« Reply #3 on: August 26, 2019, 10:38:14 AM »
It looks like the installer was not able to connect to the internet at all (DNS errors, even when connecting to google DNS servers, http errors, when connecting directly to IP address).
Can you confirm that internet works during the installation?